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One Call Claims Reviews

4.8 Rating 12,077 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,077 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Very efficient and really helpful. Highly recommend
Helpful Report
Posted 3 months ago
Great service very helpful and efficient
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Posted 3 months ago
After an accident RT4 the call handler firstly checked if I was ok. He was clear and calm and explained process very clearly .
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Posted 3 months ago
TG2. Was Very helpful to me Made me feel confident in your services Thank you
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Posted 3 months ago
DK3 was fast and efficient in handling my claim and was able to answer my questions in regards to the process involved and expected timescales in dealing with the claim. Nice to speak with a real person and not a robot.
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Posted 3 months ago
Great, fast, efficient, mellow and calm. TG2 has just reassured all my queries and concerns regarding my outstanding car repairs. She sorted everything in less than one hour, called me back and talked me through all the forms and legals etc…. Such a pleasant phone manner, this is how it should be done, keep your AI and robots, chat bots and smart speakers. Thank you very much.
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Posted 3 months ago
Patient, friendly and courteous help in a difficult time from NZ1. Thanks. 😊
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Posted 3 months ago
It was my first time making a claim. The operator (SS6) was very helpful, friendly and informative about the process making it easy.
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Posted 3 months ago
Very prompt service a great service
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Posted 3 months ago
Spoke to Danielle (DT3) she was excellent and very friendly, made the whole process very simple and painless. Thank you
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Posted 3 months ago
Spoke to your colleague Steven (SA7) today. He was really helpful and very informative. I was in a panic about not having the funds available to pay the excess in my car insurance to get repairs up and running. He said he’d speak to his boss Monday to see if there’s anything they can do. I’ll keep you posted. So far, fantastic service.
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Posted 3 months ago
Wife has pranged car and we are claiming on insurance. SA7 walked us through the next steps of the repairs getting done in a professional manner
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Posted 3 months ago
Straight forward, quick and efficient. Operator code SS6.
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Posted 3 months ago
TG2 was very clear, informative and helpful Thank you
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Posted 3 months ago
Casper (KK2) was patient, kind and courteous when dealing with my initial insurance claim.
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Posted 3 months ago
They were very helpfull the claim, and clear with the questions which help me to understand well, so i could get things sorted.
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Posted 3 months ago
Excellent support from Jordan ... username JP2 many thanks . Hope all gets sorted quickly
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Posted 3 months ago
Excellent service, kept me up to date on a weekly basis
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Posted 3 months ago
Excellent customer service from MF1. Spoke clearly with given instructions that I needed to know
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Posted 3 months ago
as always great help and very polite MF1
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,077 reviews