Login
Start Free Trial Are you a business? Click Here

One Call Claims Reviews

4.8 Rating 12,078 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,078 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Really easy and clear explainations at every stage. Polite and courteous especially when I was a bit confused
Helpful Report
Posted 3 months ago
Hi just spoke to Stephen, call number SA7, and found him to be extremely helpful, as was Jules in the repair update team on 0203 738 7404. They managed to sort out the problems caused by the staff on your 01302 numbers who maintained I hadn’t made a claim. Maybe the could help to train your staff on your 01302 numbers who were absolutely useless.
Helpful Report
Posted 3 months ago
Fabulous team. Dealt efficiently and quickly with my report of damage to my car. Very helpful and really kind. TS6 was very empathetic and helped me with my claim with no stress. Thank you
Helpful Report
Posted 3 months ago
I spoke to Jordan following an incident. He was extremely patient, kind and helpful
Helpful Report
Posted 3 months ago
Very helpful, we felt very satisfied with how our query was handled
Helpful Report
Posted 3 months ago
Very good service.and very understanding.
Helpful Report
Posted 3 months ago
Very good service.and very understanding.
Helpful Report
Posted 3 months ago
Very good service.and very understanding.
Helpful Report
Posted 3 months ago
Very helpful chat with Connor N CN4 Explained everything fully and very patient.
Helpful Report
Posted 3 months ago
Ch3 was very helpful
Helpful Report
Posted 3 months ago
Very quick professional and efficient service from DT3
Helpful Report
Posted 3 months ago
Efficient and helpful.
Helpful Report
Posted 3 months ago
Very helpful and polite satisfactory
Helpful Report
Posted 3 months ago
SA7 Was extremely helpful very polite great customer service skills
Helpful Report
Posted 3 months ago
CB3 was very helpful, professional and friendly.
Helpful Report
Posted 3 months ago
Very happy with the compassion and understanding shown by TS6 whilst doing a very difficult job..thank you.
Helpful Report
Posted 3 months ago
Explained that I nothing to worry about and made feel relaxed
Helpful Report
Posted 3 months ago
User KK2 was very professional and talked me through my personal injury claim, answering any questions I had. He handled with swiftly, understanding my time constraints with a break at work.
Helpful Report
Posted 3 months ago
Very helpful the lady on the phone user number tw3
Helpful Report
Posted 3 months ago
KK2 dealt with my car and kept me informed on the repair progress. It went smoothly and I'm satisfied with the outcome on recieving the vehicle back.
Helpful Report
Posted 3 months ago
One Call Claims is rated 4.8 based on 12,078 reviews