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One Call Claims Reviews

4.8 Rating 12,079 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,079 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

very efficient, very polite and gets the job done DK3
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Posted 3 months ago
Quick response time and a friendly, courteous and thorough service provide by your colleague, Dan (DK3)
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Posted 3 months ago
Sa7 lovely chap who slowed down his speech when I couldn't understand him! Tough going for a Scottish lady!
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Posted 3 months ago
Dt3 was very helpful and sorted everything out
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Posted 3 months ago
Great service from AC1.
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Posted 3 months ago
Great service from AC1.
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Posted 3 months ago
Jp2 was clear and articulate, s I am deaf on and 82 it is good to get someone who you can understand and does not gable .He was also polite and understanding.
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Posted 3 months ago
Really happy with my experience today with Mohammed, No delay in assisting, friendly & respectful! Was a pleasure to speak and dealt with my query/problem immediately. I wish I could always speak to someone like him when calling. Thanks again
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Posted 3 months ago
Repair took long to be done, problems after vehicle return took longer till complaint was raised then speeded up but still waiting.
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Posted 3 months ago
TW3 was very helpful and very patient to listen to my problems and given me all help and support to take my claim to next level. I really appreciate her brilliant customer management skills and professionalism. Thanks
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Posted 3 months ago
I have been a customer of One Call insurance for five years and had the misfortune to make 2 claims during that time. One Call have been very professional, understanding and efficient in each case. I highly recommend them to everyone I know.
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Posted 3 months ago
Very professional happy with a good sense of humor. Much appreciated
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Posted 3 months ago
Although I have answered many questions sometimes the sames questions twice. I would likexyo say that One Call are very thorough and the gentleman (CH3) I spoke to finalise my claim was very helpful and answered my questions well made me at ease.
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Posted 3 months ago
HB1 very helpful, knowledgeable and cheerful, a very pleasant call with her
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Posted 3 months ago
BR6 was very helpful and professional. Everything was explained clearly, so far so good! Thank you
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Posted 3 months ago
Very helpful and understanding Very professional and thank you for your help Made me feel at ease with my claim Thank you
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Posted 3 months ago
The lady I sope to was very nice and helpfull. Thank you very much.
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Posted 3 months ago
The gentleman who dealt with booking in my car was very helpful and patient and explained things clearly.
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Posted 3 months ago
Very good
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Posted 3 months ago
I have never had to make a claim for a car accident so was apprehensive when I made the call. The person who dealt with my call was very understanding and put me at ease immediately. He explained the process and clarified the points I was unsure about. He ensured that I was clear in my understanding if the procedures. I am happy for One Call to deal with my claim on my behalf. My agents reference is RT4. I did say I would give him 10 out of 5 if it were possible.
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,079 reviews