Login
Start Free Trial Are you a business? Click Here

One Call Claims Reviews

4.8 Rating 12,077 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,077 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

As with previous calls, very helpful and professional. My agent's username is SA3.
Helpful Report
Posted 3 months ago
MP4 Gave quick response to query and helped remove panic! Thank you, Marc
Helpful Report
Posted 3 months ago
Excellent service
Helpful Report
Posted 3 months ago
MP4 was really helpful and polite. Gave me the required information and helped solved the issue.
Helpful Report
Posted 3 months ago
Settled claim for a write-off in just over 3 weeks. The only issue I have experienced is no hire-car for the intervening period.
Helpful Report
Posted 3 months ago
One call claim representative MJ2 dealt with my claim very professionally and efficiently.
Helpful Report
Posted 3 months ago
cb3 was very helpful in sorting out my hired van
Helpful Report
Posted 3 months ago
CH3 was very helpful. He explained everything clearly. I understand the process now and know what to expect
Helpful Report
Posted 3 months ago
My claim details were taken by Joe (JW1). He was very patient and helpful. A credit to your vompany
Helpful Report
Posted 3 months ago
Excellent service very helpful
Helpful Report
Posted 3 months ago
Adviser BS1 handled my non liability claim perfectly.
Helpful Report
Posted 3 months ago
Very knowledgeable and helpful person. Wouldn't include the pictures of crashed cars a bit crass
Helpful Report
Posted 3 months ago
An excellent, polite and informative service from SA3, thank you
Helpful Report
Posted 3 months ago
Quick efficient service. Extremely helpful customer service during a very stressful situation.
Helpful Report
Posted 3 months ago
AC3 was very polite and courteous gentleman helped me on the call. Never had any issues so far. Excellent customer service. Username AC3
Helpful Report
Posted 3 months ago
JP2 was very calm and thorough throughout the conversation, which took some time. It helps in a stressful situation after an accident, and gives you confidence that the claim will go through smoothly
Helpful Report
Posted 3 months ago
RD1 was very friendly and professional the call went very well
Helpful Report
Posted 3 months ago
CN3 was calm and patient during our call which put me at ease and able to pass on all relevant information of the incident.
Helpful Report
Posted 3 months ago
R4T was great when I called in tears after my accident and not knowing what to do and how to do it due to the shock i was in, he was so kind, understanding and patient with me whilst i was struggling with the events that had just occurred. The following day TW3 was again so understanding and helpful with completing all the necessary documents to submit my claim- bot TW3 and R4T have both made what was such a stressful and difficult couple of days very pain free for me.
Helpful Report
Posted 3 months ago
Tg2 was so helpful and friendly and sorted out my hire car.
Helpful Report
Posted 3 months ago
One Call Claims is rated 4.8 based on 12,077 reviews