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One Call Claims Reviews

4.8 Rating 11,480 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,480 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
A short conversation with AK1 sent me in the right direction to find the answers I needed, Very efficient and helpful.
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Posted 6 days ago
Hb1 was polite considerate and speedy
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Posted 6 days ago
CA9 did a great job today. Took his time to ensure I knew the next steps in the process. Good job. 👍
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Posted 6 days ago
The phone operator was very helpful and informative and took the time to find out answers to our questions.
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Posted 6 days ago
SM1 was very helpful when phoning today. She sorted my questions out with no problems. Lovely friendly and cheerful lady.
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Posted 6 days ago
Fast, efficient, friendly service.
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Posted 6 days ago
K22 was very friendly and helpful with our call today and made sure I was happy and understood everything. Explained details in a very good manor.
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Posted 6 days ago
Having had difficulty registering a claim online a very helpful customer service agent (IC3) went through the claim details over the telephone.
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Posted 6 days ago
KG3 was very helpful and explained everything well enough for me to understand what was going to happen
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Posted 6 days ago
Effecient quick response great service
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Posted 6 days ago
Very friendly and informative.
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Posted 6 days ago
NZ1 could not have been more helpful. She took her time and explained everything very well - thank you
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Posted 6 days ago
AM4 was very kind and understanding.
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Posted 6 days ago
I cut the call handler AC3 off by accident but they called me back straight away.
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Posted 6 days ago
Mp4 very helpful on live chat. Great!
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Posted 6 days ago
Very courteous and helpful Lc9
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Posted 6 days ago
Mb5 was very helpful nothing was any bother a delight to deal with her
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Posted 6 days ago
TW3 - Toni was amazing, very helpful and informative.
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Posted 6 days ago
I called today to put a claim in for an accident in the snow. The young lady I spoke to was immensely helpful,courteous,and understanding.Her name was Caitlin and her user ID was C16.Excellent service do far
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Posted 6 days ago
Excellent customer service from Olive Amamzie, very well explained and knowledgeable
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Posted 6 days ago
One Call Claims is rated 4.8 based on 11,480 reviews