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One Call Claims Reviews

4.8 Rating 3,303 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,303 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
When I eventually got to were I needed after numerous amounts of pressing numbers I spoke to a very polite young lady .
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Posted 1 month ago
Great service from MB5. Thank you
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Posted 1 month ago
I had a good, quick and helpful response.
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Posted 1 month ago
Customer service username AA4. Very heplfull
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Posted 1 month ago
SM1 provided excellent customer service.
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Posted 1 month ago
Ss6 lady who I was talking to was lovely and friendly
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Posted 1 month ago
EJ1 was very helpful and patient as I was pretty shook up. The procedure is very lengthy and intense. Although I know the information needed is essential I think it could be a bit more empathetic to the caller.
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Posted 1 month ago
Easy to sort once you have navigated the minefield of options
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Posted 1 month ago
Charlie B3 Everything sorted quickly 👌
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Posted 1 month ago
BH7 call handler was very helpful, informative and knew his stuff. Thank you.
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Posted 1 month ago
The agent was very slow but polite.
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Posted 1 month ago
SA3 was very helpful and discussed and explained the process of the repair of my vehicle with me.
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Posted 1 month ago
Maxine MH9 was very helpful and professional ,answered all my questions we spoke on the live chat
One Call Claims 4 star review on 22nd April 2025 One Call Claims 4 star review on 22nd April 2025
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Posted 1 month ago
Very professional service
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Posted 1 month ago
Very helpful and polite answering all my questions and vice versa
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Posted 1 month ago
The customer person SS6 was very professional, courteous and helpful.
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Posted 1 month ago
Helpful and efficient
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Posted 1 month ago
Happy with the preloffionalism and time on the call, as i couldn't be at home it's been arranged for the delivery at my work place. Which is great.
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Posted 1 month ago
Helpful agent that confirmed what I wanted to know at the early stage of the claims process.
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Posted 1 month ago
Great service today from SM1
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Posted 1 month ago
One Call Claims is rated 4.8 based on 3,303 reviews