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One Call Claims Reviews

4.8 Rating 3,303 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,303 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
My One Call adviser was very helpful and andatient with me during my call,
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Posted 1 month ago
MP5 helped answer my query in a clear and timely manner, many thanks for the help you have given
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Posted 1 month ago
The advisor was polite and helpful
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Posted 1 month ago
Yes very polite and efficient
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Posted 1 month ago
MH9 was very polite and answered my questions and gave me a lot of information regarding my claim thank you
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Posted 1 month ago
The call was was very professional and i received all the information I needed.
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Posted 1 month ago
My experience with one call claims was very explanatory helpful and patient with regards to our vehicle incident. It did seem quite long winded, but I’m sure the processed to complete the forms are helpful in the end.
One Call Claims 4 star review on 7th April 2025 One Call Claims 4 star review on 7th April 2025
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Posted 2 months ago
HW6 was friendly and helpful when I called earlier, and put me at ease in a stressful situation thank you
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Posted 2 months ago
Very helpful girl. Explained everything and replied to my query.
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Posted 2 months ago
Very helpful when you get though to the right people
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Posted 2 months ago
Very helpful and considerate. Showed understanding and sympathy in trying cercomstans. Thank uou
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Posted 2 months ago
Brad was most certainly helpful
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Posted 2 months ago
When asking for a hire car which is on my policy I was a little frustrated as at the start of my claim as was asked to contact One Call to put this in place, on doing so I was advised to go back to my insurer. I informed the One Call agent that I was advised to do it through them and they confirmed they could put this in place without me having to go back to my insurer so I felt I would be going round in circles. After explaining this to the agent there were then extremely helpful and answered all of my questions.
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Posted 2 months ago
Telephone contact with CB3. . Friendly yet professional. Helpful and accomodating! Patient, providing appropriate information. Thank you!!
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Posted 2 months ago
I had the pleasure of having agent MP5 helping me out today with some historical info, they were very efficient and professional :0)
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Posted 2 months ago
Helpful call handler, who was very sympathetic and reassuring. Hopefully the repair service will be as efficient.
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Posted 2 months ago
Good customer service.. very helpful and informative timely service.
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Posted 2 months ago
Very pleasant to talk to good explanation of everything
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Posted 2 months ago
Friendly advice
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Posted 2 months ago
Yes they where very pleasant
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Posted 2 months ago
One Call Claims is rated 4.8 based on 3,303 reviews