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One Call Claims Reviews

4.8 Rating 3,303 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,303 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
So far so good, although it has taken 2 days for one call to respond to the claim
Helpful Report
Posted 2 months ago
Very helpful advisor, I know that you have to go through all the legal stuff and ask the claimant about preferences etc, but the line wasn't the best at your end (I was on a landline) and it was difficult to hear some things said to me.
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Posted 2 months ago
Username HW6 dealt with my query in an extremely professional and polite manner.
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Posted 2 months ago
Very friendly and helpful
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Posted 2 months ago
Questions answered promptly and politely
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Posted 2 months ago
CN3 was very comprehensive and covered the required areas with a calm and friendly manner. Was knowledgeable and sought clarity when required . Thank you Disappointing that a lot of information I had given to another member of the team the previous night had not been recorded and needed to be repeated but not CN3 issue
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Posted 2 months ago
Very helpful because I suffer with anxiety But I couldn’t get my issue solved as the form was so difficult to complete I have to call another number which now is not available I wish it was easier for non tech people the guy I spoke to reference is LH5
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Posted 2 months ago
The customer services operator sc6 was very helpful, well -informed and eager to assist. Very happy with the service i received.
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Posted 2 months ago
Took a while to wait in the queue but once connected Owen dealt with the enquiry well.
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Posted 2 months ago
Good customer care interactions with call handlers, who make best efforts to answer questions and deal with problems
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Posted 2 months ago
SS6 was very helpful and efficient in handling my call.
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Posted 2 months ago
MJ2 was excellent to deal with, very professional 👍
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Posted 2 months ago
Patrick PP2, was very helpful I was busy when he rang first time but called me back at arranged time. Explained everything clearly.
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Posted 2 months ago
good service
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Posted 2 months ago
Good lad. Pitygarage a bit slow on repairs.
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Posted 2 months ago
Good call to take claim info and refer to Covea,
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Posted 2 months ago
Spoke with LH5 today following my car accident. Very thorough and talked me through and explained what needed to be done at each stage. Very patient and great communication displayed throughout the whole two hour call. Thank you.
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Posted 2 months ago
Very helpful but was on the phone a bit too long whilst I was told the conditions for the third time. Minor issue though
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Posted 2 months ago
Great help and sorted my claim for me
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Posted 2 months ago
businesslike and efficient
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Posted 2 months ago
One Call Claims is rated 4.8 based on 3,303 reviews