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One Call Claims Reviews

4.8 Rating 11,728 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,728 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very helpful and efficient. See how the rest of the claim goes.
Helpful Report
Posted 1 month ago
Excellent the lady was so helpful I would like to thank her so very much i would rate her 1/100 percent thank you
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Posted 1 month ago
They were very helpful dealing with my claim.
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Posted 1 month ago
TS6 was amazing, friendly and did his very best to help me. Thank you He was great under a limited service. Could One Call provide someone to speak to regarding policies? I couldn't find what I was looking for on the website
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Posted 1 month ago
We are just at the start of a motoring claim but the representative from one call was very helpful when we eventually got through after an approximately 10 minute wait on the phone line.
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Posted 1 month ago
SA3 - I forget her name but she was so helpful and friendly. All staff are so lovely and they have all made this process easy and stress free. Absolutely fabulous service.
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Posted 1 month ago
I spoke with customer service (BS1) in relation to a non-fault claim. He was extremely helpful and I felt very well supported. Very good customer service in this instance.
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Posted 1 month ago
Very helpful AC3
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Posted 1 month ago
I was assisted by Chloe with making a new claim for damage I did to my car. I was embarrassed but she made me feel it was okay. Very helpful and very smoothly done. Thank you
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Posted 1 month ago
Dans Customer service was excellent- even though bearer of bad news.
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Posted 1 month ago
Mj2 was very helpful and kept me updated throughout. Thank you
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Posted 1 month ago
KG3 was thoughtful and kind whilst updating me on my claim
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Posted 1 month ago
Cb3 was great! All sorted. Thanks ๐Ÿ™๐Ÿผ
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Posted 1 month ago
I was super impressed by her professionalism and care. She went the extra mile in rearranging all sorts of things to help me with various different teams. Staff truly reflect how we perceive a company and she was a true ambassador for you. People like this make a huge difference to your company. I was truly impressed and grateful to deal with her.
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Posted 1 month ago
MF1 Fast and efficeint
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Posted 1 month ago
MP4 Was very polite and helpful. But I have lost all faith in the system as I don't seem to be getting anywhere fast . Sorry that's just the way I feel right now
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Posted 1 month ago
Ac3 was a Very polite help gentleman today
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Posted 1 month ago
Brilliant Lady 1st call ๐Ÿ“ž not a overseas place that canโ€™t understand So big it up ๐Ÿ˜Š promotion is in order
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Posted 1 month ago
As a Client Service Manager with 20 plus years experience in different industries, I would employe Tyler (TB2) in a heartbeat. Heโ€™s empathy towards my situation. Following an accident, that accrued 2 hours prior, whilst still being in shock, outstanding ! He talked me through the next steps and asked at every point, if I had any questions. He is a true asset to your company and I believe should be rewarded for his care and maintaining client policy
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Posted 1 month ago
TG2 fab customer service and natural conservationist. Helpful, caring and considerate. Thank you for your kindness
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,728 reviews