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One Call Claims Reviews

4.8 Rating 11,728 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,728 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Tw3 was very helpful and understanding as I am not very good with online communication she was very understanding thank you for your patience and help
Helpful Report
Posted 1 month ago
Easy online chat forum with professional team. JT4 assisted this time and handled the enquiry throughout any and all queries and information
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Posted 1 month ago
Really good customer service. She was very friendly, patient and reassuring.
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Posted 1 month ago
HB1 was of real help during our conversations today.
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Posted 1 month ago
Very helpful and understanding
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Posted 1 month ago
Lovely pleasant customer service, made a stressful time a little easier, thank you SM1
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Posted 1 month ago
Chloe CM9 was very helpful. I wear hearing aids and she had plenty patience with me and spoke nice and clear.
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Posted 1 month ago
I was helped today by NJ1. She was very helpful and polite Most pleasant.
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Posted 1 month ago
Hollie was very helpful and answered all my queries , in a pleasant and informative manner
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Posted 1 month ago
Call taken by HB1, guided me through the process making it very smooth.
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Posted 1 month ago
MB5 was very clear about tge process of my car being picked up on Saturday.
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Posted 1 month ago
Very helpful and friendly, left me happy.
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Posted 1 month ago
Toni, the customer service person was very good.
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Posted 1 month ago
The person I spoke to was helpful and clear - although the message I had received had asked me to get in touch to arrange a date for collection and repair that was not possible as they were waiting for parts.
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Posted 1 month ago
Very helpful, very able and very pleasant
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Posted 1 month ago
An absolute waste of my time. Having sat in a queue for an age i was told that my i was being forwarded to my insurance provider, who then advised me that my car was covered by another insurer. I phoned the 'new' insurer who told me that i was not their customer so i'm now only 11th in the queue for the live chat !!! Not how i expected to be spending my day...and i still don't know if i have insurance cover ??
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Posted 1 month ago
Very polite and helpful
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Posted 1 month ago
Excellent help from BS1, he explained the process perfectly and helped make a stressful situation less stressful.
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Posted 1 month ago
Fantastic service very polite and friendly
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Posted 1 month ago
Hi your colleague SS6 was very helpful and pleasant and dealt with the issue very professionally. Many thanks for your help and support, keep it up.. A happy client
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,728 reviews