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One Call Claims Reviews

4.8 Rating 11,728 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,728 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Mj2 was so very helpful kept me informed of everything that was going on with my claim right from the very start to the very end I can’t thank him enough he was so very supportive this was a very stressful time for me but mj2 took the stress away from me by keeping me will informed at all times just would like to say a big thank you to him.
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Posted 1 month ago
Very helpful and professional Explained everything clearly. Always there to help with questions and helped me through loading photos of my accident.
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Posted 1 month ago
PM1 was helpful and patient, responding clearly to questions and taking the time necessary to ensure my understanding.
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Posted 1 month ago
Very very happy with the way i was looked after. From the crash to the claime going though. I will be inshoreing with you again.
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Posted 1 month ago
I tried to make changes on line several times but was unable do this which resulted in me being charged an administration charge through no fault of my own. I would appreciate it if this could be refunded. Otherwise the guy I spoke to was very helpful, but it is definitely NOT quicker on line! Also, I cannot access my email account so could you please send any forms to be completed by post. Thankyou
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Posted 1 month ago
JT4 was excellent, very helpful and professional.
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Posted 1 month ago
Thank you for your very promt action regarding my claim would recommend your services thank you
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Posted 1 month ago
Super professional help!
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Posted 1 month ago
Easy to speak with a person on the phone. Answered my question quickly.
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Posted 1 month ago
SA7 Fast efficient and helpful
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Posted 1 month ago
MH2 was very polite, very detailed information, so helpful. MH2 took time to listen to our claim and was sincerely sympathetic to the injuries i sustained . Everything was expained to me clearly and efficiently. Documents were sent over straight away. Excellent call. Thank you.
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Posted 1 month ago
Well I was having a lot of difficulty downloading the images required,and JT4 talked me through and took a lot of the worry of me by uploading them for me. Much appreciated!
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Posted 1 month ago
SM1 (Saskia), was super-helpful in addressing our concerns about the hire car and repair of our car. Thank you!
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Posted 1 month ago
Ive just spoken with KG4 and I just want to say how efficient and extremely pleasant she was, she explained everything very clearly and made what I expected to be a bit difficult very easy … thank you very much
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Posted 1 month ago
SM1 was amazing
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Posted 1 month ago
Jt4 guided me very well.Thanks
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Posted 1 month ago
The service from all of team was very good. MJ2 was responsive, efficient and respectful. Thanks for making my claim bearable and less stressful
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Posted 1 month ago
Can’t thank your team enough cm9 helped me out can’t thank her enough very pleased with the way she handled my situation
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Posted 1 month ago
Call handler MP4 was prompt and provided me with relevant information re the warranty for my cars repair at OCM motors however the number I was given to ring went unanswered for 30 mins so I am unable to make any progress in pursuing the faulty repair.
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Posted 1 month ago
So far I have felt like I've been hung out to dry , but !! Ever the optimist I hope the conclusion is gonna be favourable
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,728 reviews