Login
Start Free Trial Are you a business? Click Here

One Call Claims Reviews

4.8 Rating 11,728 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,728 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Fast efficient service and helpful Thank you MF1
Helpful Report
Posted 1 month ago
Very easy to find out the information I needed
Helpful Report
Posted 1 month ago
Excellent customer service
Helpful Report
Posted 1 month ago
Courteous, clear and concise, efficient handling/resolution of the matter at hand.
Helpful Report
Posted 1 month ago
KK2 was very pleasant and explained the next steps to my claim very clearly. He answered any questions I had & i felt listened too thankyou.
Helpful Report
Posted 1 month ago
JT4 DEALT WITH MY QUERY AND SORTED THE PROBLEM OUT VERY QUICKLY MANY THANKS
Helpful Report
Posted 1 month ago
I spoke with agent EC2 to arrange a hire car after ours was damaged by another driver who decided to crash into a parked car… she was very helpful and persistent in finding a suitably sized car for out family. She went away to deal with it and called me back as promised. Excellent service, which has been my experience in a few dealings with One Call this week.
Helpful Report
Posted 1 month ago
I was pleasantly surprised how easy the process was. Everything was explained clearly. Staff were professional and ensured I understood what was required and what would happen next
Helpful Report
Posted 1 month ago
Very helpful Stephen SA7, sorted matter efficiently. Thank you
Helpful Report
Posted 1 month ago
The help i had today from EC2 was very helpful as I didn’t realise that I had options in this matter and the advice that I received from EC2 was very helpful.
Helpful Report
Posted 1 month ago
After difficulties with others reading off computers TG2 Was calming and clear, made all the difference to me. Thank you .
Helpful Report
Posted 1 month ago
Excellent service
Helpful Report
Posted 1 month ago
The person on the phone was very helpful and politr.
Helpful Report
Posted 1 month ago
The Agent MF1 was able to deal with my issue quickly.
Helpful Report
Posted 1 month ago
Very easy to talk to somebody
Helpful Report
Posted 1 month ago
I phoned to report an accident. The people answering were very helpful, but the first two calls I made broke down before I gave all the details to the agent. Therefore, I had to make three calls, queuing for half an hour each time, before I could complete the process
Helpful Report
Posted 1 month ago
Dealt with my issues in the best possible way, Chloe made it very easy, thank you so much!
Helpful Report
Posted 1 month ago
My claim was handled clearly and professionally
Helpful Report
Posted 1 month ago
Very efficient system, with clear communication.
Helpful Report
Posted 1 month ago
Non fault accident when car was parked at my house at night, when someone went into the side. Contacted insurance to start the claim going and the person who took my claim delay with it efficiently (TS6).
Helpful Report
Posted 1 month ago
One Call Claims is rated 4.8 based on 11,728 reviews