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One Call Claims Reviews

4.8 Rating 11,984 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,984 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

All dealings so far have been excellent SM1 has been the latest. Very friendly professional and efficient. Thankyou
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Posted 2 months ago
very helpful and friendly service I would highly recommend one call insurance
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Posted 2 months ago
Really friendly and polite
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Posted 2 months ago
Great service, nice and easy which is just how things should be - thank you TW6
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Posted 2 months ago
The claims handler was very patient and understanding, seemed to know his job well and put me at ease. The gentleman ( CN3 ) put me through to the services I needed which was all dealt with very quickly by them. My vehicle was recovered and taken safely.
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Posted 2 months ago
I had my first car accident in many years. When I phoned my broker, the customer assistant DT3 was so pleasant and started the insurance process in a professional way, before passing me on to my insurer.
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Posted 2 months ago
Nice gentle chat about my claim
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Posted 2 months ago
SM1 very well spoken and polite
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Posted 2 months ago
Very clear, friendly and courteous help for my claim with One Call. Thank you TP8.
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Posted 2 months ago
Very polite and very helpful
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Posted 2 months ago
Toni was extremely patient and helpful. She was considered and caring throughout the call . Thank you.
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Posted 2 months ago
This lady I spoke to on the phone was polite and very helpfully and straight to the point and solve my problem and get back to me when a hired car is available great service many thanks TG2
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Posted 2 months ago
Excellent service. Courteous polite and knowledgeable. Many thanks TP8
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Posted 2 months ago
SS6 - I called to make a claim on my car. First time I'd ever had to do this and I was still shaken up and anxious. The girl on the phone was kind, calming and patient. She explained things when I wasn't sure and would even give me moments when I had a wobble recollecting the events my car accident. She was wonderful and I hope the rest of the claim goes as smoothly and supportive.
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Posted 2 months ago
I spoke to operator SS6 She was very lovely and helpful and made the process very easy to go through
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Posted 2 months ago
DT3 - was helpful, knowledgeable and reassuring - answering all my questions and sending all the information I needed straight away - thank-you
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Posted 2 months ago
Just a short call from SM1, but she was great. Friendly, helpful and polite
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Posted 2 months ago
Jordan was pleasant and informative.
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Posted 2 months ago
Very good service and information was given clearly. Very polite and efficient. User number was SS6
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Posted 2 months ago
TangoGolf2 or TG2 very well spoken and professional thank you
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,984 reviews