Login
Start Free Trial Are you a business? Click Here

One Call Claims Reviews

4.8 Rating 11,984 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,984 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Phone call was answered promptly and very polite young lady took all details and gave a precise run down of what will be happening
Helpful Report
Posted 2 months ago
Very helpful
Helpful Report
Posted 2 months ago
I was very impressed with the Customer Service as the advisor was very helpful and patient with me as I was finding it difficult to access my information regarding the car accident! Thank you.
Helpful Report
Posted 2 months ago
Great service during whole cliam and repair.quick and fast
Helpful Report
Posted 2 months ago
SA7 - Stephen, I have reviewed him before. Your staff are 1st Class. Appreciate all your help and support through a challenging time
Helpful Report
Posted 2 months ago
A relief to not be speaking to a robot. SM1 was very polite and helpful.
Helpful Report
Posted 2 months ago
Helped by customer service agent NZ1, who was clear and helpful.
Helpful Report
Posted 2 months ago
User name CI6 called and was excellent on the the call and was actually much more helpfull than the person from the insurance company thenselfs
Helpful Report
Posted 2 months ago
Very good communication nice customer service.
Helpful Report
Posted 2 months ago
BS1 was very helpful and kind
Helpful Report
Posted 2 months ago
Quite difficult to navigate claiming for an accident. There were a confusion of letters which stated that they would repair my car and then they decided no they couldn’t and it would be written off. It was only through persistence that I managed to arrange repair.
Helpful Report
Posted 2 months ago
info concise, clear and efficient. Agent MH9 easy to talk with a good telephone voice and easy manner
Helpful Report
Posted 2 months ago
Great customer service great accent polite helpful SM1 THANKS
Helpful Report
Posted 2 months ago
Very easy to get thru and chat to an advisor, answered my query efficiently, Thankyou
Helpful Report
Posted 2 months ago
The customer service was second to none, great to speak to someone on the other end of the phone . The customer relation officer? made me feel at ease and also laughed at all the right places . The claim was accepted within half an hour, I am very grateful. I would definitely recommend ..thank you
Helpful Report
Posted 2 months ago
up to date information from start of repair to delivery. excellent customer service from driver collection to telephone customer service operators
Helpful Report
Posted 2 months ago
BL was so helpful with my claim and thoroughly explained everything to me as I’d no idea what to do. Thankyou so much for your kind help.
Helpful Report
Posted 2 months ago
The service I received today from GK3 was top notch, very efficient, explained everything very well, went through the claim and settlement process, very well done, thank you, PB..
Helpful Report
Posted 2 months ago
NZ1 was amazing in handling a really awkward new claim. She couldn't have been more understanding and helpful
Helpful Report
Posted 2 months ago
car insurance claim: very patient and helpful, explaining clearly
Helpful Report
Posted 2 months ago
One Call Claims is rated 4.8 based on 11,984 reviews