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One Call Claims Reviews

4.8 Rating 11,984 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,984 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

BL3 was amazing. All my questions were answered sympathetically and that was exactly what I needed at that time.
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Posted 2 months ago
CI6 was great, kind and helpful sorting my claim out today. Thank you 😊
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Posted 2 months ago
Sorry very helpful explaining everything to me
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Posted 2 months ago
Very helpful staff sorting out my claim and very quick at getting it all sorted.
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Posted 2 months ago
Isabel was very helpful, and informative, she conducted herself very well.
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Posted 2 months ago
Claim in progress, moving forward at snails pace. Staff pleasant enough tho
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Posted 2 months ago
RD1 was very helpful, polite and supportive given that my vehicle was stolen while on holiday.
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Posted 2 months ago
HB1 was very caring and considerate throughout our conversation
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Posted 2 months ago
Tried to sorty claim payment 4 hours difrent department that I was directed to still no luck trying again tomorrow No ot a happy bunny at all
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Posted 2 months ago
Spoke to TS6 Tommy today after having a small bump whilst reversing out of a car park space. I have never had to claim ever on insurance so I didn’t know what to expect, I explained this to TS6 and he was fabulous patient and knowledgeable please pass on my gratitude.
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Posted 2 months ago
So helpful, very quick dealing with everything.
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Posted 2 months ago
Found them to be very slow to process my claim. The agents have been great though.
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Posted 2 months ago
Very easy to make a claim. Clear concise instructions and information on how to make the claim. Quick and efficient all the way through. I would highly recommend your services and in particular the kindness, understanding and efficientcy of MH3 . Thank you
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Posted 2 months ago
Thank you for your addvice and attention
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Posted 2 months ago
The service was friendly and patient too... I took a while with payments but advisor SA7 waited for me to complete it and he was lovely... thanks 😊
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Posted 2 months ago
TW3 Tony was awesome from start to finish.
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Posted 2 months ago
Having only made two claims in 50 years plus driving and not having much experience dealing with claims I just have to say one protect have been first class my claim is still being processed but up to now all has been good
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Posted 2 months ago
Having only made two claims in 50 years plus driving and not having much experience dealing with claims I just have to say one protect have been first class my claim is still being processed but up to now all has been good
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Posted 2 months ago
Having only made two claims in 50 years plus driving and not having much experience dealing with claims I just have to say one protect have been first class my claim is still being processed but up to now all has been good
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Posted 2 months ago
Katie KG4 was extremely helpful every step of the way. She walked me through the process in a clear and unambiguous way that was very professional.
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,984 reviews