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One Call Claims Reviews

4.8 Rating 11,984 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,984 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

CI6 was nice and attentive.
Helpful Report
Posted 2 months ago
Most helpful and polite and solved my problem meny thanks mp4
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Posted 2 months ago
Very helpful , Easy to understand , very good customer service thank you
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Posted 2 months ago
Would like to thank Toni (TW3) for her kind reasurance, she was very clear with the process and put my mind at reast on what we should expect through our claim. Toni needs a pay rise. Thank you.
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Posted 2 months ago
Marc in your chat team was very helpful and resolved my issue quickly.
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Posted 2 months ago
My claim was handled quickly and professionally, everything was very straightforward.
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Posted 2 months ago
MP5 was very reassuring following a phone call for another insurer so thank you.
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Posted 2 months ago
Very helpful, patient and kind.Thanks for all your help
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Posted 2 months ago
Very polite, helpful and efficient
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Posted 2 months ago
TG2 was really polite and helpful
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Posted 2 months ago
The call was anseered very quickly & the gentleman was quick & efficient TW6
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Posted 2 months ago
Very simple and efficient, I would prefer to speak to someone in person, as this could be AI, and I would never know. MP4 whether human or computer, got my query sorted.
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Posted 2 months ago
Excellently handling of my accident claim; very complex but clearly explained by Username: CI6.
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Posted 2 months ago
Very good service and very helpful 👍
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Posted 2 months ago
RT4 was very helpful and polite
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Posted 2 months ago
Very helpful from start to finish. Walked me through the process every step of the way. Satisfactory outcome. KG3 was my contact. Thank you
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Posted 2 months ago
Very polite and efficient
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Posted 2 months ago
Excellent response and good feedback from initial enquiry. Good telephone voice easy to understand 👌
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Posted 2 months ago
Very professional service by Caitlin. She explained everything in detail and took us through our options. She was also very friendly on the phone and put us at ease. A big asset to the company
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Posted 2 months ago
The woman I spoke to was kind , sympathetic and helpful. I could understand what she was saying & her meaning.
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,984 reviews