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One Call Claims Reviews

4.8 Rating 11,984 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,984 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Excelent. Very helpful. Thank you.
Helpful Report
Posted 2 months ago
Tom (TW6) has been extremely helpful throughout a complex claims process, distinguishing himself against other organisations involved in this process.
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Posted 2 months ago
Really happy with the level of service and friendliness of the operator (SM1). I’m looking forward to receiving my vehicle back on Friday and hope that the repairs are as good as the service I have received.
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Posted 2 months ago
Brilliantly handled
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Posted 2 months ago
Marc P was your agent today. Ref: Mp4. Your agent was informed and assisted me in my query. He reassured me in my questions about my email from yourselves. I would highly recommend your agent in discussing the queries I had, and resolving the issues I had.
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Posted 2 months ago
I went on the live chat today mp4 the person who I spoke to was very polite, informative and quick in response! I appreciate this. So thank you
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Posted 2 months ago
Fantastic from start to finish, KK2 was very professional and explained everything in detail and more. Couldn't be happier with his service, 5*
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Posted 2 months ago
The whole process has been very quick and efficient. TG2 was very helpful today
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Posted 2 months ago
Never had to make a claim before and was so anxious..but Jack..CH3 was more than helpful. He was patient and sympathetic. He explained everything about the process very clearly. More than satisfied with the service i received.
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Posted 2 months ago
Very polite, professional and quick at processing claim
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Posted 2 months ago
I have no complaints about customer service! SM1 was very sweet and easy to talk to.
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Posted 2 months ago
Friendly staff. Very helpful.
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Posted 2 months ago
Really helpful and answered all my questions
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Posted 2 months ago
The guy explained everything clearly very helpful RT4
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Posted 2 months ago
The person I spoke to was very helpful although it was rather a wasted call which was not his fault. I received a missed call from One Call but when I returned the call I was told that One Call had no record of calling me.
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Posted 2 months ago
Very informative about claim and calm also every stage of how the claim works.
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Posted 2 months ago
The lady I spoke to was kind courteous and very helpful. Answered all my questions well, and dealt with my claim fully
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Posted 2 months ago
At this point, all the service we have received from this company has been very straightforward .The communication has been very good and we have been well informed of each part of the process. Thanks today to KK2 for the update.
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Posted 2 months ago
Advisor DD5 was pleasant and friendly and explained everything thoroughly Professional approach and efficient
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Posted 2 months ago
Cb3 was very thoughtful and good at the options that was available to me
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,984 reviews