One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.89

4.9 Rating 10,646 Reviews

98 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 10,646 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“RG4 was great thanks.”

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Posted 1 year ago

“easy enough service to navigate, don't quite see the point of Chat Messaging though! may as well speak on the phone for the same outcome.....but overall happy with service...”

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Posted 1 year ago

“helped me sort my problem out quickly.”

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Posted 1 year ago

“Establishing proof of existing NCD is not simple as it has to be in exactly the correct format. A rather threatening letter was received during the process. After multiple submissions I spent well over an hour in the Chat queue to resolve the issue (as I had to rejoin three times) Once Chat established Ryan then LO6 resolved my issues promptly”

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Posted 1 year ago

“Lucas was very polite, helpful and very quick to resolve my issue. Never expected this high standard service especially from a web chat.”

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Posted 1 year ago

“Lucas has been polite and prompt sorting issue out.”

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Posted 1 year ago

“Easy to use and operator (LO6) was polite and helpful”

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Posted 1 year ago

“I had a very efficient resolution to a problem with logging in to the site. To suffice to say I was trying to use the incorrect email address. The customer service person's code was HE4”

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Posted 1 year ago

“Dealt with by L06 , thorough , professional & polite 👍”

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Posted 1 year ago

“Lucas was very helpful although could have done with a phone number to be honest as I've seen one should one need to make a claim!”

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Posted 1 year ago

“Felt a bit strange trying to talk to someone on here as would rather talk on the phone . Was glad I did though as managed to change something on my new policy and get a refund as well. Happy new year, thank you (ref RG4)”

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Posted 1 year ago

“Sorted out an incorrect cancellation that had come through quickly and easily”

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Posted 1 year ago

“Ryan G very helpful”

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Posted 1 year ago

“Very helpful operator Jessica. I won't know if the problem has been resolved for an hour or so. Fingers crossed!!”

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Posted 1 year ago

“RG4 was very clear and concise. Thank you RG4,”

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Posted 1 year ago

“Helpful and user friendly”

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Posted 1 year ago

“Rg4 was very helpful”

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Posted 1 year ago

“Once you find the live chat things are resolved quickly. the cheapest insurance I have found for insuring my flat and found documents and information quickly.”

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Posted 1 year ago

“Hard to find out how to contact them but when you eventually find the webchat service it is quick and simple.”

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Posted 1 year ago

“It was difficult to find how to contact anyone about uploading documents. However, once I found the live chat, it was very straightforward and I was able to upload the documents quickly. The operator, RG4, was very helpful and courteous.”

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Posted 1 year ago

One Click Insurance is rated 4.9 based on 10,646 reviews