“Excellent clear exchange and patience from EB3 --sorted my connection issue. Didnt sort out problem with own default email system...one for their prog.writer.”
“Just had chat with Ellie B (Ei1) who confirmed that the car policy had been set up. She was very professional as was the website until the end; hence the call.
Need to sort out the final page of the website.”
“Bethany was great at answering my questions very efficiently today. Her name is BG3 by using the live chat to Bethany saved time waiting on the phone to speak to someone”
“5 stars given to customer service from HP1, he dealt with my query quickly & efficiently resolved & arranged my refund. A star was knocked off due to the long wait to get someone onto the chat. 1st attempt was 15th in queue then when got to 1st in queue I was disconnected so had to start all over again.”
“Ei1 dealt with my issues in a clear concise and helpful way. She was professional and I appreciate how she helped me resolve my issues. I’ve never used this type of forum to deal with a company before and she made it a positive experience. Thanks again Ellie”
