“I have just discussed my insurance issue regarding validation of details before processing my car insurance and I believe I was helped in a satisfactory manner. I feel more reassured than before the discussion that my insurance will be sorted.”
“Engaging with KL6 was a pleasant experience. Having raised non transparent points and decision to leave on conditions of unknown items/cost in policy she took time to explain, show understanding, attentive listening and worked with me to a solution. I really was not happy before discussing with KL6. I was being asked to pay a admin fee though my policy had not started and will do in the future. I think we got to an agreeable outcome on the basis of both our needs. The end result was a retained customer for One Protect.”
“JA1 was extremely efficient and updated my request for information. He advised me that my refund was signed off today and should take upto five days to hit my bank. Thanks again Josh.”
