Parts4Engines Reviews

Name: Parts4Engines
Address: Parts4Engines Limited, Unit 9 Riverside Park, Sheaf Gardens, Sheffield, Sheffield
Rating: 4.61

4.6 Rating 844 Reviews

90 %

of reviewers recommend Parts4Engines

4.6

Based on 844 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Parts4Engines 5 star review on 29th November 2025

Anonymous

Anonymous // 01/01/2019

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“Competitive pricing and excellent service / delivery to Australia within the week”

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Posted 1 year ago

So happy to see we were able to get these parts out to you so quickly, Craig! We know how hard it can be to get speed on deliveries to Australia and we're glad to be help facilitate that for you :) - Jacq

Posted 1 year ago

“First class fuel pipe kit , fitted and engine running perfectly.”

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Posted 1 year ago

Thank you for such a fantastic review, Frank! We're more than happy to have been able to supply you with good, quality parts for your boat and hope to keep helping with any future needs you might have :) - Jacq

Posted 1 year ago

“Lätt att beställa. Frakten gick ganska fort 5-7 dagar. Smidigt att jag kunde följa leveransen ända fram.”

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Posted 1 year ago

Thank you for such a positive review, Mats! We know how valuable time can be when trying to fix an engine issue so our speed of delivery is very important to us. So glad to see that the process was easy and efficient for you to use! - Jacq

Posted 1 year ago

“The product was alright. I didn't expect to play 18 euros of taxes”

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Posted 1 year ago

Thank you for taking the time to write us a review, Jose. We completely understand how frustrating the taxes can be, especially when you're not expecting it. We do our best to try and make our European customers aware of the VAT and import fees that come from using certain courier services but be assured that we are working on a way to show these fees upfront. One of the more challenging aspects for us after Brexit is being able to show the VAT costs on goods sold to the EU - hopefully we can rectify the visibility soon! - Jacq

Posted 1 year ago

“Great service great pricr thankyou”

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Posted 1 year ago

Thank you for the wonderful review, Ian! Can't wait to be of service again in the future! - Jacq

Posted 1 year ago

“Perkins can't supply the expansion tank cap for 4.108 engine, these people can and it solved the overheating issue. Delivery was quick and the item, of good quality. What's not to like? 😉😊”

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Posted 1 year ago

So happy we were able to help, Paul! We endeavour to find the parts that are difficult to source and provide them at an affordable rate - always aiming to get them out as quickly as possible :) - Jacq

Posted 1 year ago

“Good item Bad it cost very must to sendt it to dk So i am looky to have a ambenturelig to sendt til a uk adress where my old nabo a staing”

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Posted 1 year ago

Thank you for the review, Ryan! We completely understand how frustrating the taxes can be, especially when you're not expecting it. We do our best to try and make our European customers aware of the VAT and import fees that come from using certain courier services but be assured that we are working on a way to show these fees upfront. One of the more challenging aspects for us after Brexit is being able to show the VAT costs on goods sold to the EU - hopefully we can rectify the visibility soon! - Jacq

Posted 1 year ago

“Fast service and delivery”

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Posted 1 year ago

Thanks very much for the kind words! We take great pride in being able to meet our customers time sensitivities and aim to be speedy, efficient, and professional. - Jacq

Posted 1 year ago

“Good service. Prompt delivery.”

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Posted 1 year ago

Thank you for the positive review, Stephen! Glad we were able to get that exhaust outlet elbow out to you in good time :) - Jacq

Posted 1 year ago

“Great prices, and quick delivery across the pond”

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Posted 1 year ago

Thanks so much for the glowing review! Always happy and ready to help our neighbors to the west with their engine needs! - Jacq

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Thank you, Alain :) We always aim to help our customers with any and all needs they come to us with. So happy we've met your expectations! - Jacq

Posted 1 year ago

“Superb, friendly and efficient. Know their stuff too”

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Posted 1 year ago

Thank you, Stuart! We are lucky enough to have some incredibly knowledgeable staff on hand to assist in the more technical questions we get. So happy to have been able to help with your needs since we started back in 2015! - Jacq

Posted 1 year ago

“Ordered parts, but need to cancel as they were aftermarket product. Despite the request to stop delivery and more than 20 emails sent, the customer support was not able to stop the order. Still have to deal with it after more then 10 days. An update the customer service blamed UPS for not been able to return the package and I received the email to revise the rating. They decline the request to provide return shipment labels and did not answer to question what customs forms are required to return package to UK.”

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Posted 1 year ago

Hi Vladislav, I wanted to follow up on the email I sent this morning regarding your request. Since the cancellation request was submitted outside of our office hours, it was not processed until the next business day, by which time UPS had already collected your package. We promptly requested a cease and return with UPS, and I’ve attached proof of this request for your reference. Unfortunately, the UPS agent handling the request was not aware that the package had already left the UK and was en route. As a result, the package arrived in the destination country later that day, and at that point, a return to the UK was no longer feasible according to UPS, so they proceeded with delivery. I contacted UPS to express concerns about the unclear guidance we received, as we were informed the package would be returned, but this information was incorrect. We are willing to accept a return of the package; however, we are unable to provide a pre-paid return label. The item description indicates that the product is aftermarket, and therefore we cannot cover the return postage in this case. Additionally, UPS has declined to return the package at their expense. Our team has made several attempts to resolve this issue with UPS, including filing a formal complaint. We have not yet received a response. We sincerely apologise for the inconvenience this has caused and assure you that we did everything possible to intercept the package. - Parts4engines Team

Posted 1 year ago

“Dear Sirs I have not received the package yet, I can say that the service until shipping was very good and efficient. But I am still waiting for the order.When I receive it I will do a review”

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Posted 1 year ago

Hello Benjamin! I hope you've received your package as I write this? It looks as though it has been delivered on my end. I hope all the parts are what you expect and we look forward to helping you again in the future! - Jacq

Posted 1 year ago

“Fast shipping, good quality parts, great price”

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Posted 1 year ago

Thanks so much, Markus! It is with great pleasure that our team here in the UK is able to fulfill the needs of our wonderful customers in mainland Europe :) We hope to keep things high quality and quick in service :) - Jacq

Posted 1 year ago

“Price was fair. Delivery of the Volvo exhaust elbow was 5 days, excellent cosidering it crossed the Atlantic. Part fit perfectly and in an hour and a half, my engine cooling problem was fixed. Fully recomend Parts4Engines”

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Posted 1 year ago

Thank you for such glowing review, Gerry! We wouldn't let a little thing like the Atlantic stop us from assisting our wonderful Canadian customers! Glad to help and, as always, happy to help with any future needs :) - Jacq

Posted 1 year ago

“An excellent firm to deal with.Prompt replies to your queries,and outstanding service.My parts arrived in N.Z.about seven days after payment.And less than half the cost quoted by the local agent.”

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Posted 1 year ago

Really great to read, Hugh! We love to help our customers down in New Zealand and quite happy to see that the delivery has been prompt and prices competitive with local dealers. - Jacq

Posted 1 year ago

“Great service thanks”

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Posted 1 year ago

Thank you, Dell! So happy to get that thermostat out to you :) - Jacq

Posted 1 year ago

“Great service ,very quick delivery. Thanks team.”

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Posted 1 year ago

Thank you, Frank :) We always aim to get products out quickly and maintain the service and quality we would want if we were on your end. Happy to help anytime you need us! - Jacq

Posted 1 year ago

Parts4Engines is rated 4.6 based on 844 reviews