Thank you for your positive feedback Roger. This is most appreciated.
We are always more than happy to assist you with exchanging any items incorrectly ordered.
“I am very pleased with the pens I have purchased from the Pen Shop. The shop is very reliable & the pens arrive promptly. The engraving quality is good & a nice personal addition to the pen. There is also a good variety of different pen manufacturers & I like the history behind the penmaker. Details of each pen are accurate too. Excellent pen shop.”
Thank you Kevin, we are most appreciative of your positive feedback and happy that you are pleased with our service and ease of ordering on our website.
“I made an online order of several pens and accessories on a Sunday afternoon. The customer service I experienced in relation to a need for part of the order to be substituted was efficient, friendly and proactive. I was impressed, and this will increase my likelihood of using this shop again, and recommending it to others.”
“I had a misdelivery and they were straight on the case, corrected in a couple of days. Also good value, great selection of top quality pencils for those of us who are a bit obsessed with the art of writing in person.”
Thank you for leaving us a positive review.
We understand that your order was misdelivered and that we were able to sort this out for you without too much delay.
We are pleased to hear that you feel our products are good value.
