Petworld.ie Reviews

Name: Petworld.ie
Address: Unit 6, Letterkenny Retail Park, Letterkenny, Donegal
Rating: 4.75

4.8 Rating 968 Reviews

94 %

of reviewers recommend Petworld.ie

4.8

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Petworld.ie 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“Was waiting for my order few days and when should arrive I rang about my order status and wasnt sendet. The packaging wast great for irish wet day.”

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Posted 1 year ago

“Really great customer service. There was a minor issue with technology and the delivery company. It was rectified as soon as I contacted Petworld. A really great first experience with them. Much appreciated.”

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Posted 1 year ago

“Very good service,I would not hesitate in purchasing from pet world again.”

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Posted 1 year ago

“I miss the personal touch I used to get of it being delivered by a member of staff, I live in letterkenny where the warehouse is based,now its sent by fastway.”

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Posted 1 year ago

“Happy with everything.”

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Posted 1 year ago

“Excellent service, fast delivery and items as described, highly recommend”

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Posted 1 year ago

“Great selection of products, excellent prices and quick delivery!”

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Posted 1 year ago

“Great service with very fast delivery.”

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Posted 1 year ago

“Fast delivery. All was packed and added as it should be”

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Posted 1 year ago

“It’s always a pleasure to order from Petworld, and the dispatch crew is absolutely amazing—a true credit to Petworld.”

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Posted 1 year ago

“Great service and produts”

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Posted 1 year ago

“The website is so easy to follow and delivery time was excellent. Fantastic service.”

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Posted 1 year ago

“Impressive customer service. Had an issue with order received (wrong size). Called at 4 p.m. to inform them and the correct size was delivered at 8 a.m. the following day! Will be buying here again.”

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Posted 1 year ago

“Excellent value and customer service”

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Posted 1 year ago

“I ordered pet food on the 28th of November and on the 4th December I am yet to receive it. A full week to get a parcel in the same country. I had no idea how long this was going to take and had I known then I would have shopped elsewhere.”

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Posted 1 year ago

“Great service in no time 🙂🐕‍🦺”

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Posted 1 year ago

“Great Service. Ordered and delivered within 2 days and I’m down south in Cork.”

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Posted 1 year ago

“Very happy with petworld.ie, very efficient, I receive my orders within 3 days”

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Posted 1 year ago

“I buy a lot of cat products from Petworld.. Pricing is competitive and delivery is quick. I live in Wicklow and never any issues.”

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Posted 1 year ago

“Excellent website-product (peanuts for wild birds) was reasonably priced and delivered fast!”

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Posted 1 year ago

Petworld.ie is rated 4.8 based on 968 reviews