Petworld.ie Reviews

Name: Petworld.ie
Address: Unit 6, Letterkenny Retail Park, Letterkenny, Donegal
Rating: 4.75

4.8 Rating 968 Reviews

94 %

of reviewers recommend Petworld.ie

4.8

Based on 968 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Petworld.ie 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“Only pet supply shop in Ireland where I could get the the product I wanted.”

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Posted 11 months ago

“All good no issues with product or delivery”

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Posted 11 months ago

“Delighted with all the products.and the fast delivery.”

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Posted 11 months ago

“Ordered straw from pet world.ie item arrived on good time very happy with seller and would recommend thanks”

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Posted 11 months ago

“Fast and reliable, would recommend”

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Posted 11 months ago

“I have dealt with Petworld for several years and have always been happy with the service. I order on line and the order generally arrives the next day, excellent service”

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Posted 11 months ago

“Box & item was damaged on delivery, I got in contact and was sent out replacement item the very next day. Brilliant service”

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Posted 11 months ago

“I had an issue with a ‘Fastway’ delivery failure, surprise, surprise. The excellent Petsworld customer service stepped in when the courier company could not be contacted”

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Posted 1 year ago

“Excellent product delivery and service”

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Posted 1 year ago

“Excellent service. I buy cat food online and it always arrives super fast.”

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Posted 1 year ago

“Very happy with my purchase delivered very quickly good price would definitely use again”

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Posted 1 year ago

“I have found pet world to be very reliable and very fast and would recommend them to my friends”

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Posted 1 year ago

“Excellent Customer Service. They didn’t have what I originally ordered but they contacted me to discuss an alternative. They then sent me some beautiful pet products which I was very pleased with. Happy Customer.”

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Posted 1 year ago

“easy to navigate site, fast delivery and reasonable prices!”

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Posted 1 year ago

“Received outstanding customer service from Eva when my order was delayed. Eva investigated quickly and got back to me with a delivery time. Her tone was caring, courteous and professional. She rang the notoriously unpredictable Fasyway couriers and completely reasured me. The product arrived within the given time frame. Excellent service. Thank you Eva.”

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Posted 1 year ago

“Very good crate. The best thing that I put my money on for my dog.”

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Posted 1 year ago

“So delighted to be dealing with petworld, when I order, straight away the order was sorted and sent on its way, very fast, and everything you need for your pets”

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Posted 1 year ago

“Very good service found my cats favorite food in 12 packs at an excellent price compared to my local shop . Delighted I bought 3 which will tide them over Christmas till the new year.”

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Posted 1 year ago

“Very efficient service”

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Posted 1 year ago

“Great service - fast delivery”

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Posted 1 year ago

Petworld.ie is rated 4.8 based on 968 reviews