Pinwheel Reviews

Name: Pinwheel
Address: 1023 SPRINGDALE RD, AUSTIN, Texas
Rating: 4.61

4.6 Rating 589 Reviews

92 %

of reviewers recommend Pinwheel

Company Reviews

Product Reviews

Info

Visit Website

Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

Write Your review

Tell us how Pinwheel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pinwheel is a life saver for safe phone for kids to tweens and even teens....There supoort was super helpfull and there supper nice people...especily i wanna give a shoutout to Charm c for a helpfull and easy way to get some problems sorted out....if you were gonna pick betwheen pinwheel or gabb( which dont pick gabb there out for you money) i would deffenitly pick pinhweel 10 time over gabb. anyways pinwheel was super helpfull and i really like how they care for there costumers. Thxs a lot guys.”

Helpful Report

Posted 1 year ago

“Customer care is prompt and very helpful.”

Helpful Report

Posted 1 year ago

“Charm went the extra mile to help me get my phone working when I was in a cruch.”

Helpful Report

Posted 1 year ago

“Fast and easy”

Helpful Report

Posted 1 year ago

“Have used Pinwheel phones for three years. They are awesome!”

Helpful Report

Posted 1 year ago

“Easy way to manage phone usage”

Helpful Report

Posted 1 year ago

“Great help today”

Helpful Report

Posted 1 year ago

“Julia O. Did a great job and was helpful”

Helpful Report

Posted 1 year ago

“Agent was very helpful”

Helpful Report

Posted 1 year ago

“Tony was very patient and diligent. He didn't give up on me even though nothing was working.”

Helpful Report

Posted 1 year ago

“Pinwheel phones have been perfect for my teens- flexible, but with plenty of options for parents to manage as much as needed. And the support staff have always been able to solve problems I have, or to help walk me through things. Thank you so much!!”

Helpful Report

Posted 1 year ago

“It took a little while to get the fix we needed but they didn't forget about us and kept us updated as to the progress with the update/fix.”

Helpful Report

Posted 1 year ago

“Customer service has been helpful”

Helpful Report

Posted 1 year ago

“Julia O. was very patient and helpful. It took a long time of troubleshooting, but she solved my problem”

Helpful Report

Posted 1 year ago

“Everything you'd want in a kids phone. Very safety minded!”

Helpful Report

Posted 1 year ago

“I was pretty frustrated to find an app wouldn’t download and the amount of time I had to spend to get it to work. Julia helped out and had been very professional and responsive.”

Helpful Report

Posted 1 year ago

“We are very happy with our Pinwheel service! I love that I can control which apps my child has access to on different times and days. It's easy to find him with the GPS tracking. I love the freedom and independence it gives him while keeping him safe. There's a great variety of apps to use and it's been perfect for my 10 year old.”

Helpful Report

Posted 1 year ago

“Julia O was great helping me on text”

Helpful Report

Posted 1 year ago

“Amazing costumer support! Very patient and helpful, even when the customer has no idea what they are doing”

Helpful Report

Posted 1 year ago

“Live chat was patient and help with solving the problem I had step by step. Thank you.”

Helpful Report

Posted 1 year ago

Pinwheel is rated 4.6 based on 589 reviews