Pinwheel Reviews

Name: Pinwheel
Address: 1023 SPRINGDALE RD, AUSTIN, Texas
Rating: 4.61

4.6 Rating 589 Reviews

92 %

of reviewers recommend Pinwheel

Company Reviews

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Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pinwheel customer service is awesome. I have worked with Tony R a couple times and he is always easy to work with and gets the issue resolved quickly even if he needs to escalate it.”

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Posted 1 year ago

“We were able to get our problems resolved and were walked through the entire process!”

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Posted 1 year ago

“Julia was an absolute stellar rock star in helping me. She was knowledgable, patient, and everything that a good customer support rep should be. Thanks to her, I had a wonderful experience in the midst of the stress of trying to figure out what was wrong with the phone. I hope to not need customer support again, but if I do, I hope I get her!”

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Posted 1 year ago

“Love the idea of no internet browsing unless added”

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Posted 1 year ago

“I'm so happy that I listened to a Ginger Hubbard podcast ❤”

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Posted 1 year ago

“We are thrilled with Pinwheel! Our daughter now has a phone she can safely & effectively communicate with her friends & family. The parent contributed settings give us the ability to expand her boundaries as she grows & matures.”

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Posted 1 year ago

“Quick to respond, professional, and courteous.”

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Posted 1 year ago

“She was very kind and a very big help!!”

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Posted 1 year ago

“I love Julia O and i love Genn G! They are great to talk too! I love you Julia and Genn! Thank you so much!”

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Posted 1 year ago

“We really like our child having a phone that we know is safe!”

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Posted 1 year ago

“This phone has given us the opportunity to have good conversations around phone usage, etiquette, and appropriate behavior with our daughter and to course correct and put up healthy boundaries.”

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Posted 1 year ago

“Julia was very helpful!”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Rizza was awesome! Super patient, helpful and able to solve the issue in a timely manner.”

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Posted 1 year ago

“Love the caregiver portal and customer service”

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Posted 1 year ago

“So far we absolutely love the Pinwheel service. It is a great way to teach our son how to be safe when using electronics. I have also had great experiences with customer support each time I have had to reach out. Overall extremely satisfied!”

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Posted 1 year ago

“Great customer support!”

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Posted 1 year ago

“Chen provided a quick and helpful solution when we hit a snag with the texting app. Much appreciated!”

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Posted 1 year ago

“Melisa D. Was very helpful, professional and friendly. She got us up and running quickly.”

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Posted 1 year ago

“Our family loves Pinwheel! It has been the perfect way to feel safe giving our daughter access to a phone and teaching her how to use it responsibly. Customer service is easily accessible through email, phone, or online chat, and they have always been able to solve any issue quickly and efficiently. I highly recommend this service to all families.”

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Posted 1 year ago

Pinwheel is rated 4.6 based on 589 reviews