Pinwheel Reviews

Name: Pinwheel
Address: 1023 SPRINGDALE RD, AUSTIN, Texas
Rating: 4.61

4.6 Rating 589 Reviews

92 %

of reviewers recommend Pinwheel

Company Reviews

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Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“She was great.”

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Posted 1 year ago

“Great support every time I have an issue. They are super responsive and always help me fix the problem.”

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Posted 1 year ago

“I have loved the pinwheel phones for my teens. They are safe phones and the customer service is extremely helpful anytime I have needed. I never have to wait long for assistance.”

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Posted 1 year ago

“Rizza was great to work with! Answered my questions promptly and thoroughly!!”

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Posted 1 year ago

“Great customer service! Very responsive and great turn around time.”

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Posted 1 year ago

“Very responsive, good communication, and successfully resolved my issue!”

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Posted 1 year ago

“Pinwheel is a great, innovative, and forward thinking tool that helps children become acquainted with technology while allowing their parents to protect them from some of the worst pitfalls of technology use!”

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Posted 1 year ago

“It's a great service that allows for a usable phone without distractions.”

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Posted 1 year ago

“Pinwheel Customer Support is very helpful and recently assisted with some major problems we were having with my son's Pinwheel phone. Charm is great, I have spoken with her on the phone a couple times now, as well as email support, she is very knowledgeable and kind! Pinwheel Customer Support definitely works as a team, if one agent works a different shift, other agents jump right in and continue helping with the next step. Several agents recently also helped with our situation: Marc, Rachel, and Joseph--they were all helpful as well! Thanks Team Pinwheel, I really appreciate all your help!”

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Posted 1 year ago

“The tech support was AMAZING today!!! I cannot express how grateful I am for her patience and knowledge and the help she gave in reinstalling and setting up my daughter's phone after we factory reset it🤗”

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Posted 1 year ago

“They were very helpful.”

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Posted 1 year ago

“Rizza F was great in every way in resolving our issue as she has been in the past Cant say enough good things about her help.”

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Posted 1 year ago

“Pinwheel takes all of the hard work out of keeping kids safe in the digital world.”

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Posted 1 year ago

“Julia O. and Charm C. were very helpful and patient when fixing our app installment issue.”

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Posted 1 year ago

“I needed support and the help came fast!”

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Posted 1 year ago

“Rizza was a HUGE help when apps weren't showing up on my son's phone. She was very prompt and helpful and totally knew what she was doing! Sure grateful for PinWheel and Rizza!”

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Posted 1 year ago

“Chen B was absolutely wonderful in helping me resolve my issue. Chen was professional, courteous and very helpful!”

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Posted 1 year ago

“Very quick support and resolution.”

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Posted 1 year ago

“This is an innovate service! I like working with Pinwheel. I wish things were a little more refined - and that the software was a little less buggy...but it does what I need it to do and help me help my kids to learn how to engage with tech.”

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Posted 1 year ago

“We've loved that Pinwheel can grow with our children, while we monitor to keep them safe. We're so grateful!!”

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Posted 1 year ago

Pinwheel is rated 4.6 based on 589 reviews