Pinwheel Reviews

Name: Pinwheel
Address: 1023 SPRINGDALE RD, AUSTIN, Texas
Rating: 4.61

4.6 Rating 589 Reviews

92 %

of reviewers recommend Pinwheel

Company Reviews

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Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and technical support! EJ and Charm were both so helpful. They both were patient and thorough in resolving our issues.”

Helpful Report

Posted 1 year ago

“We've had Pinwheel for over year and just added another phone to household. Overall it's been a great system and allows us greater visibility/control over what our kids are doing on their phones. When we've had issues the customer service chat has worked hard to troubleshoot and resolve any issues we're encountering. I'd highly recommend it to anyone that is looking for those features.”

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Posted 1 year ago

“Great idea”

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Posted 1 year ago

“So appreciate the late hours help desk! Thank you!”

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Posted 1 year ago

“Knew what I needed even when I mistyped the app name.”

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Posted 1 year ago

“My kids love pinwheel and the ability to add apps through the playstore with my approval is a wonderful feature.”

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Posted 1 year ago

“Tony was very helpful and patient. We got the problem fixed in no time!”

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Posted 1 year ago

“So far very happy. Even when things haven't worked out right away customer service has been excellent every time I've needed it. Tony R especially”

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Posted 1 year ago

“Rizza was very helpful in helping me change my account preferences”

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Posted 1 year ago

“The phone could use some admin improvements. But the service is a great idea!”

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Posted 1 year ago

“Wonderful service, great idea and production.”

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Posted 1 year ago

“I love the Parent Portal. My child has independence but I can still be aware of what she is doing.”

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Posted 1 year ago

“UI is a bit clunky but the feature set is amazing. A way to monitor phone calls would be nice”

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Posted 1 year ago

“We have really enjoyed the capabilities that pinwheel has. It gives our son the freedom to have a phone without us just hanging him access to the World Wide Web. It’s been easy to navigate and has been a game changer for our family!”

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Posted 1 year ago

“Pinwheel meets the needs of my child while giving me peace of mind with protection. I highly recommend parents looking into this phone as an alternative to smart phones. Social media na internet access is dangerous for young minds. You can be at ease with Pinwheel.”

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Posted 1 year ago

“The perfect in-between phone for my young teens! Great customer support and service!”

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Posted 1 year ago

“Great phone with excellent parental controls. I love that they review all the apps and give an honest assessment of the benefits and dangers of different apps. Sometimes it can be hard to get some apps to work correctly, but it's never a "must have" app.”

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Posted 1 year ago

“Pinwheel is great! It is super protective and still ensures your child can have fun! The support is very nice if you have any problems.”

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Posted 1 year ago

“Support team was fantastic!”

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Posted 1 year ago

“Rizzi was great, and deserves a raise! Very helpful via live chat.”

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Posted 1 year ago

Pinwheel is rated 4.6 based on 589 reviews