Pinwheel Reviews

Name: Pinwheel
Address: 1023 SPRINGDALE RD, AUSTIN, Texas
Rating: 4.61

4.6 Rating 589 Reviews

92 %

of reviewers recommend Pinwheel

Company Reviews

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Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Pinwheel phone has been perfect for our family’s needs! I like that it allows us to create healthy boundaries and can grow and adapt as my son grows. Not only is the phone wonderful, but so is the customer service. After my son cracked his screen, the live chat connected us to helpful representatives who guided us through the next steps. I recommend Pinwheel to anyone wanting to get their kid a phone.”

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Posted 7 months ago

“Rizza F went above and beyond and out of her way to accomodate an exisiting customer and made a little boy's Christmas very very happy. Thank you!”

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Posted 7 months ago

“I had a tough issue to tackle, I had tried numerous times with other agents but just couldn't get anywhere. Julia took as much time as necessary to help me get the phone functioning again. Thanks Julia!”

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Posted 7 months ago

“Best of all secure phones for kids and teens to use with reliable, working, and customizable controls. Phone options are good and it helps set transparency and good phone habits with young users. Great product to help keep phone use safe!”

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Posted 7 months ago

“We've been customers for over 3 years for 2 kids and I always recommend this as an option to parents navigating getting kids their first phones, especially when they're nervous. I'm never nervous! Pinwheel phones are what my kids know, and yes, sometimes they gripe about not having Iphones like friends, but ultimately this phone is better than none to stay in touch with others. The world is a scary place and their young brains need to stay away from social media and open internet use as long as possible! Rizza is always friendly and helpful in chat when I need her also.”

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Posted 8 months ago

“After researching several different options for the safest first cell phone for our daughter, we landed on Pinwheel. We love that there is no browser or the ability to load social media apps. It was also nice that only texts and phone calls from approved contacts were able to get through to her. I highly reccommend Pinwheel!”

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Posted 8 months ago

“Rizza was a great help and answered all my questions!”

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Posted 8 months ago

“Best of the”

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Posted 8 months ago

“Recently had a great support experience texting the support live asking about Second Phone discount. It was resolved by Pau quicker than I expected.”

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Posted 8 months ago

“We enjoy pinwheel and it allows our kids to have phones with controls. Thanks for all you guys do!”

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Posted 9 months ago

“Faith was friendly, knowledgeable, and patient.”

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Posted 9 months ago

“When I had an issue, Pinwheel was very quick to help me with it, and resolved it within a day! It was fast, and helpful!”

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Posted 9 months ago

“I was honestly really frustrated with what was going on with my daughter’s phone but the employee who helped (I’m sorry I forgot her name!) was quick to help walk me through what needed to be done. Thank you so much!”

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Posted 9 months ago

“Great customer service!”

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Posted 9 months ago

“I can't recommend Pinwheel enough to parents who are looking for piece of mind with a safe, functional phone they can customize for their child. Customer service is out of this world.”

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Posted 9 months ago

“Pinwheel is a great service, allowing my child to learn to use a phone in a controlled environment. They love the features and know that they can gain more control as they grow. Furthermore, technical support has been very responsive to my questions.”

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Posted 9 months ago

“Customer service was awesome! Let me know how to fix my issue in 1 minute. Also fixed an accounting issue. Love the text feature so I don’t have to wait on hold.”

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Posted 10 months ago

“Extremely helpful and polite”

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Posted 10 months ago

“Pinwheel has demonstrated reliable and convenient service in the times that I reached out to customer support. I highly recommend Pinwheel to families.”

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Posted 10 months ago

“Great customer service and great work with the pinwheel community.”

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Posted 10 months ago

Pinwheel is rated 4.6 based on 589 reviews