Pinwheel Reviews

Name: Pinwheel
Address: 1023 SPRINGDALE RD, AUSTIN, Texas
Rating: 4.61

4.6 Rating 589 Reviews

92 %

of reviewers recommend Pinwheel

Company Reviews

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Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rizza was very helpful and stayed on the chat with me for a while until all of my questions were answered.”

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Posted 10 months ago

“I love being able to be in control over what my child can or cannot do on their phone. It allows us to be the parent, not some outside company that has no investment into our lives.”

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Posted 10 months ago

“I feel supported by the Pinwheel team. We use this phone due to concerns with our son and they have been patient, attentive and helpful over the last two years!”

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Posted 10 months ago

“The help I received tonight was quick and easy and the technician that helped me was very kind. Thank you.”

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Posted 10 months ago

“Very nice customer service rep”

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Posted 10 months ago

“Very happy”

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Posted 10 months ago

“Easy process, and love the system, flexibility and control.”

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Posted 10 months ago

“Very quick response and my problem was solved immediately!”

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Posted 10 months ago

“After extensive research, we selected a Pinwheel phone for our middle school son and couldn't be happier. Pinwheel offers everything we were hoping for -- zero internet and social media, complete parent control over apps and contacts, and the ability to monitor all of my child's text activity to ensure the interactions are appropriate. On top of all this, the customer service is outstanding! I have engaged in several chats with customer representatives, and they have all been incredibly helpful. I feel confident that they will solve any issue that arises. I highly recommend Pinwheel to all the parents out there that want their children to have a phone for safety without the risks and distractions!”

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Posted 10 months ago

“Rizza was absolutely amazing! She answered all my questions in great detail and helped me in ordering a new phone for my son!”

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Posted 10 months ago

“Julia was terrific. Patient and knowledgable. Her directions were clear and concise. Thank you.”

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Posted 10 months ago

“Faith R was SUPER kind and professional. She walked us through until the full solution of the issue”

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Posted 10 months ago

“We love pinwheel and I wish other parents would get onboard with no social media”

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Posted 10 months ago

“Faith was great! She got everything working and my son is very happy.”

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Posted 10 months ago

“Very easy to interact with customer service, friendly people! And even more important: Quick and accurate responses. The platform itself is really easy and I’ve seen consistent improvements over the years as well.”

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Posted 10 months ago

“Great customer service, great phone that my kids can't "jailbreak." Worth every penny for the peace of mind that my girls won't be bullied or fall into the social media abyss. Priceless.”

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Posted 10 months ago

“Thank you for the speedy resolution to my issue!”

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Posted 10 months ago

“Chen B is professional, knowledgeable and helpful!”

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Posted 10 months ago

“It’s been helpful in protecting our children, one who is special needs.”

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Posted 10 months ago

“Julia and Jesse have been amazing live chat IT help. We have 5 phones and despite all of the hiccups and firmware issues, the team is always there to help. Thanks Pinwheel!”

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Posted 10 months ago

Pinwheel is rated 4.6 based on 589 reviews