Login
Start Free Trial Are you a business? Click Here

Pinwheel Reviews

4.6 Rating 589 Reviews
92 %
of reviewers recommend Pinwheel
Read Pinwheel Reviews
Visit Website

Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

Write Your review

Anonymous
Anonymous  // 01/01/2019
The live chat customer service is top notch! Very helpful and easy to navigate!
Helpful Report
Posted 1 year ago
The person I chatted with was very helpful.
Helpful Report
Posted 1 year ago
We started using Pinwheel in the States. When we moved to France, the country was not sure if their operating system would work overseas. We are glad to report that it does indeed work just fine. We are glad that we have this system to protect our daughters.
Helpful Report
Posted 1 year ago
Great product and great support when needed!!
Helpful Report
Posted 1 year ago
Rizza F was really good and just got the job doen quick and simple and didnt spend way to long on it
Helpful Report
Posted 1 year ago
Julius Dagoc was awesome. I had 3 issues to deal with and he knocked them all out of the park. The last one was difficult too and he was awsome. Thank you.
Helpful Report
Posted 1 year ago
Having tried about 10 other programs (we have 6 kids) it was amazing to find Pinwheel. This phone finally gives the right amount of oversight and flexibility. Easy to use, flexible in adding new apps, but excellent in that their app library tells you when their are concerns, I am absolutely sold on PinWheel. And, as an added bonus, their customers service is top notch (real people real fast). If you want to help your kids avoid the traps of the phone age, Pinwheel is for you.
Helpful Report
Posted 1 year ago
Perfect phone for my family's needs.
Helpful Report
Posted 1 year ago
We've had Pinwheel for years and I love how they have modified the service so that it can grow with the kids. Also the customer service is fantastic!
Helpful Report
Posted 1 year ago
Just finished a service call where the person was able to resolve both of my issues. I continue to be impressed by Pinwheel's customer service as well as its platform features.
Helpful Report
Posted 1 year ago
Rizza did a great job of answering my question and fixing the problem. Thanks!!
Helpful Report
Posted 1 year ago
This is an excellent service. What might not be so apparent to prospective users, however, is just how good their customer support is. It's impressive, and frankly one of the best parts of its value. It's hard or impossible to find such good customer support for any product in today's world.
Helpful Report
Posted 1 year ago
Great, quick service and answers. Appreciate the service team at PinWheel!
Helpful Report
Posted 1 year ago
Amazing customer service!
Helpful Report
Posted 1 year ago
I needed to purchase a new phone while maintaining our original account. I spoke with Pau P and she was able to help me quickly and efficiently. Thank you!
Helpful Report
Posted 1 year ago
We are still wating to receive our Pinwheel phones, but the customer service has been great so far!
Helpful Report
Posted 1 year ago
Customer service was quick, concise, and effective.
Helpful Report
Posted 1 year ago
I really appreciate all of the features available to ensure my kid is participating in the real world and not being sucked into their phone (as is often the case with traditional phones). The schedule feature is everything. Thank you!
Helpful Report
Posted 1 year ago
Pinwheel plus bark have been a life saver.
Helpful Report
Posted 1 year ago
We’ve been with Pinwheel from the beginning and we highly recommend it!
Helpful Report
Posted 1 year ago
Pinwheel is rated 4.6 based on 589 reviews