Pinwheel Reviews

Name: Pinwheel
Address: 1023 SPRINGDALE RD, AUSTIN, Texas
Rating: 4.61

4.6 Rating 589 Reviews

92 %

of reviewers recommend Pinwheel

Company Reviews

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Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very rapid response and follow up. It also worked and fixed the issue”

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Posted 1 year ago

“Pinwheel has been an essential part of helping my daughter learn to use technology responsibly. And any time I have contacted support, I have had my question or issue resolved quickly and effectively.”

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Posted 1 year ago

“My child is an older teen but has had issues with a boyfriend manipulating and controlling her. Pinwheel was great because I could monitor his behavior when interacting with my daughter. She came to me about it but it helped to use my app when gathering evidence of stalking and harassment. I had an issue getting certain days and pinwheel customer service was quick to help. I am grateful.”

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Posted 1 year ago

“We love our Pinwheel!”

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Posted 1 year ago

“Julia was very helpful”

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Posted 1 year ago

“Excellent help and knowledgeable how to fix my problem.”

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Posted 1 year ago

“Faith was very helpful and quick to respond!”

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Posted 1 year ago

“Always very friendly, helpful, and knowledgeable customer support! Lightning quick response time as well.”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“I had alot of apps and everything not poping up on the phone but julia helped me reset and recover EVERYTHING and got the phone back up and installing everything it was missing EXTREMELY helpful!!”

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Posted 1 year ago

“Customer service is outstanding. 10 gold stars to Tony. We love our Pinwheel phone! Our kids love it too! Thanks for creating a tool for kids to use safely!”

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Posted 1 year ago

“We're enjoying the Pinwheel phone. Thanks to Tony for the tech support. He quickly helped us with our issue. My son is enjoying all his new apps. We enjoy the service and peace of mind that Pinwheel provides our family. Thanks again!”

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Posted 1 year ago

“Very quick and easy help!”

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Posted 1 year ago

“I had issues installing apps and it was quickly resolved when I reached out through the live chap channel.”

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Posted 1 year ago

“Positive experience overall.”

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Posted 1 year ago

“I can't say enough good things about Pinwheel. They are the perfect go-between when your teen needs a smartphone but you're just not ready to hand them over everything that typically comes with it. And Customer Service is top-notch! Always friendly. Always overtly helpful. Thank you, Pinwheel! If you're a parent and you're on the fence... go with Pinwheel. You won't regret it.”

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Posted 1 year ago

“I like this phone because it gives me peace of mind knowing that I know who my child is talking to as well as being able to read his texts. I also like the fact that there is no social media on it or browser. Phone addiction is a real addiction that causes depression and anxiety, so it's a good thing to limit exposure to this.”

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Posted 1 year ago

“Love this for middle school kids!”

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Posted 1 year ago

“We've been very happy with this service for our son, and are about to add another for our daughter.”

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Posted 1 year ago

“Julia O Was amazing! Professional, Fast and ultimatly supportive. I wish I could have Julia O facilitate all my customer services needs. Cable, Phone, Groceries, Auto....ALL! Thank you Julia O”

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Posted 1 year ago

Pinwheel is rated 4.6 based on 589 reviews