Pinwheel Reviews

Name: Pinwheel
Address: 1023 SPRINGDALE RD, AUSTIN, Texas
Rating: 4.61

4.6 Rating 590 Reviews

92 %

of reviewers recommend Pinwheel

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Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Working good and great tech support!”

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Posted 1 year ago

“Great research on apps. This is better for a young adult”

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Posted 1 year ago

“Just what I was looking for. Better than a dumb phone, but well-controlled apps and no web browser.”

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Posted 1 year ago

“I can't say enough positives about this company. From their products, support, 24/7 help files and the ease of use of the parent Dashboard, all amazing! Without this company, I still would not feel comfortable letting my middle-schooler have a cell phone. He can now feel empowered to call our text us in an emergency and connect with approved friends and we as parents have peace of mind that we can know what is going on. Their needs to be more good like this in the world. Only dislike is the that I cannot remove the Google Photos application or at least hide the icon, but this is not Pinwheel, its Google due to the Android cell phone platform, even on the rugged phone. Again, this is not within their control and have shared my comment/concern with applicable parties.”

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Posted 1 year ago

“I love pinwheel. I do wish there was an option to shut off calling while allowing texting. I find my child gets around the features by making calls. I also don’t like that I can see pictures, but can’t watch videos that are received. All in all it’s a great system!”

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Posted 1 year ago

“This phone is exactly what every teenager should, my daughter is 12 years old and even though it does not have social media web browser which is the reason why we bought it in the first. She wouldn't know of course. She really likes it, there are many apps that she really enjoys , the camera is amazing. We as parents are forever grateful to pinwheel for idea of having this type of phones for kids”

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Posted 1 year ago

“My two teenage daughters are enjoying the ability to use their phones and their mom and I are loving both the freedom, privacy, and protection that Pinwheel provides. It definitely helps us as parents to teach them phone and text etiquette, and to define boundaries for phone use.”

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Posted 1 year ago

“Got this for my 15 year old son. He used to use Gabb Wireless while in Middle Shcool, but now that he is getting ready to drive we need to him to have data so he can have access to Google Maps as well as other apps for school like email, etc. I definltely like how easy it is to manage his access with the Pinwheel app. The amount of information Pinwheel uses to assess the risks/safeness of each app they allow use to is helpful and there are quite a bit of apps that we can use at the time of writing this review (2023-07-29). Monitoring texts and use is also pretty easy because I can check it with the Pinwheel app, not that we do it all the time but having that readily available is useful. Another thing I really like is the quality of the phone in comparison to Gabb. We got our son the Plus 3 (really a Samsung Galaxy S14 phone). It's a bit outdated but still leagues beyond what Gabb has and stands up to comparison to what most kids have today. Also, we use Mint Mobile (which is good, cheap service) and I liked that they had a partnership with them so getting the service going was pretty easy. All in all it feels like he's using a real phone and gives him the last bit of help using technology at this level before he's out on his own in a few short years. I definitely recommend Pinwheel to others.”

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Posted 1 year ago

“So far so good! My daughter was excited to receive her first phone, and she's been thrilled with Pinwheel. We've been able to make changes easily, and any frustrations with communication/texting limitations have been overcome with small adjustments.”

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Posted 2 years ago

“I am very happy with the Pinwheel we gave our 11-year-old daughter! I love that she has the ability to call, text, and use pre-approved apps, and that I can set schedules for the day, and turn off certain capabilities at set times. Most importantly, I love that there is no social media or an internet browser. This was the best compromise so as to give our daughter a smartphone, but also ensure her safety. Thank you!”

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Posted 2 years ago

“Love the "You pick the apps and #s) not block what you don't want feature. Easy to setup and monitor.”

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Posted 2 years ago

“Customer service has been wonderful! We are enjoying the phones.”

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Posted 2 years ago

“We've had our Pinwheel for about 2 weeks now. I was prepared for a learning curve, but it was not nearly as difficult as I had anticipated. I also was prepared for app restrictions, but I was pleasantly surprised that I could download apps not approved by Pinwheel. The best part is that all available apps come with a thorough review to make the decision on whether or not to download much easier! We did call customer service once to help navigate a connectivity issue, and they were absolutely wonderful. We did our research on the front end, and I am happy to say that I thoroughly recommend Pinwheel (in fact, I already have!)”

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Posted 2 years ago

“Due to some life circumstances, I decided to get my kid a phone at a younger age than what I had planned. I feel confident with her having this phone that she doesn’t have access to anything that is inappropriate for her age while still being able to call and text trusted friends and family! Have told everyone with kids about this phone!”

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Posted 2 years ago

“This keeps our son off internet and social media and that’s exactly what we were looking for in a phone. He dident want the phone at first but has adjusted to it. Thank you so much for creating this phone”

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Posted 2 years ago

“Very pleased with your phone. Allows me to have a greater amount of control of the device.”

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Posted 2 years ago

“This was exactly what I was looking for, for my 12 year olds”

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Posted 2 years ago

Pinwheel is rated 4.6 based on 590 reviews