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Pinwheel Reviews

4.6 Rating 590 Reviews
92 %
of reviewers recommend Pinwheel
Read Pinwheel Reviews
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Phone:

5108676528

Email:

support@pinwheel.com

Location:

1023 SPRINGDALE RD,
AUSTIN
Texas
78721

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Anonymous
Anonymous  // 01/01/2019
Pinwheel’s customer service is always top notch. They exceed my expectations every time!! Love Pinwheel!
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Posted 1 year ago
It's gooooooooooooooooooooooooooooood.
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Posted 1 year ago
We have had an excellent experience with Pinwheel for almost two years. Excellent customer service!
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Posted 1 year ago
I wish I would’ve known about Pinwheel earlier. It is definitely a blessing for parents to have this tool to keep their kids safe and still let them have a phone . This should be any child’s first phone . Thank you Pinwheel!
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Posted 1 year ago
Great way to give your kid a phone with some fun apps but a fool-proof way to keep them off of social media until you've both ready!
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Posted 1 year ago
We have used their phone service for two years now and it has been a good value and worthwhile. Every time I need help they are available by phone or chat and very pleasant and helpful
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Posted 1 year ago
I really enjoy the level of control and ease of use in the pinwheel app.
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Posted 1 year ago
Customer service is always outstanding and the phone is wonderful!
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Posted 1 year ago
Super safe and well-working phone for kids! We love it!
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Posted 1 year ago
Our service was excellent with Rizza F. She was very knowledgeable, friendly and patient.
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Posted 1 year ago
Very responsive and helpful. We love the phone.
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Posted 1 year ago
Easily resolved, thank you.
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Posted 1 year ago
Tony R was helpful and fixed our issue.
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Posted 1 year ago
Like the phone, love the customer service!
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Posted 1 year ago
Very practical
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Posted 1 year ago
I did soooo much research but I was still hesitant about Pinwheel. It's a lot of money and you never really know what it's like until you get your hands on the phone and deal with customer service. Well, after 6 months, this is the best thing I ever did for my kiddo! He had a Gabb watch before Pinwheel and it was pretty limited (which I liked when he was 10 but now he was 14). I like that I can add apps and they are always adding new apps. I like the "request an app" too! I thought my son would hate the limitations but he's so excited to finally have his own phone that he can talk/text his friends with. The caregiver portal/app is amazingly easy to use too. 10 out of 10.
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Posted 1 year ago
Rizza was super helpful and resolved all our issues quickly and clearly! Thank you :-)
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Posted 1 year ago
I love being able to see my child's messages and monitor his phone without having to physically take the phone
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Posted 1 year ago
I purchased a pinwheel phone for my disabled niece as she needs to be monitored to keep her safe. It has been the best purchase ever. She loves having a smartphone like all the other "kids", yet it offers us the protection we need to ensure that she stays out of trouble and safe. Customer service is fantastic!!!
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Posted 1 year ago
So far, it is fantastic. No spam calls, which was a real issue with Gabb phone. So thanks for that! And love the easy scheduling!! ❤️
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Posted 1 year ago
Pinwheel is rated 4.6 based on 590 reviews