“BEWARE 100% CUSTOMS DUTY NOW PAYABLE ON ARRIVAL IN THE UK
Have been buying wine from Portugal Vineyards and spent over GBP1,000 recently. My previous order arrived a couple of weeks ago this month with no problems.
I immediately placed my next order for Euro140.
A week or so later, I received an email from DHL that i needed to pay £103 for customs duty etc. due to Brexit rules.
P Vineyards did not make this known at the time of ordering and is now my last order with them”
“BEWARE - if you are ordering from the UK
I ordered a case of wine from here on 25/05/21 which arrived a few days later.
The Total cost for the wine including shipping to the UK was £100.54
I have today 18/06/21 received an Invoice from DHL
for Customs Duty / VAT Invoice for £96.32 for this order. This almost Doubles the price.
Which breaks down to
Duty £1.47
VAT £30.29
Other Levy £53.56
Extra Charges £11.00
Total £96.32
I have queried this with Portugal Vineyards who gave me a link to their small print in their Terms and Conditions.
If I had known about this I wouldn't have ordered from them.
BEWARE”
“This Dows Fine White port has always been a favourite of ours and all of our friends.It seems to be unavailable on the high street since our local stockist closed. Portugal Vineyards have supplied us since with first class service and at such a wonderful price. Will always do business with them.”
“Oh my goodness, we have been getting our wines from Portugalvineyards, for a few years now
We fell in love with Portuguese wine, while on holidays there
Portugal vineyards, has the best wines ever
Out of all the years in buying wine from them, we have just came across 1 wine, which we weren’t to keen on, so that shows, just how great these wines are
We will always buy our wine from them
Great wines , fantastic price, and fast delivery service”
“ive been using portugal vineyards for two years and have been pleased with all wines ive ordered, but today i received a bill from DHL,the delivery company saying they had to pay the duties on my shipment government taxes and duties vat etc, my original bill was 82 euros, which i paid portugal vineyards, now this bill is for £96,90, Because of this it will be my last order, its also happened to other customers in my area.”
“Do not use if you are in the UK. The price doubles when customs intercept the parcel so its not nearly as cheap as it seems.... in fact 20% dearer than sainsburys or majestic”
“Abundance of wine, have ordered on 5 occasions, kept informed of delivery, only time any delay was when Brexit took place. Wine well packed in strong boxes. Usually purchase wines below £6 and always a choice of red, white or rose. Had to email customer service on 2 occasions however prompt replies. If a wine out of stock, substitute of equal quality. Would recommend Porto 6 red, Messias selection-Bairrada(white).”
“I ordered from Portugal Vineyards twice. Both orders arrived late - one was three weeks late, one was one week late. One order contained three wrong vintages - I ordered expensive wines where vintage is very important (they offered to pick up the wrong wines, but didn't offer to return shipping costs). One wine that I ordered was unavailable - I selected a slightly cheaper wine in that place. I had to write 3 messages for them to return the money difference - it took a month. All of this and not one apology - just dry formal messages. Overall poor and amateurish service. I do not recommend doing business here.”
“This company is a joke! No response for emails! No order update. More than 7 days from the order date and they are unable to provide tracking! Avoid!”
“Love all the wines, so much choice and never been disappointed. Hugh range to suit all pockets.
Quick delivery, well packaged. Would highly recommend.”
“We have been getting our wines from here for a few years now, and yeah we have our favourites, but always love trying some other wines
We won’t go anywhere else for our wine
The new website is lovely, and they have introduced new products
The prices are varied, depending on what you are looking for, but to be honest, you won’t get a better selection of wines, Ports, Brandy, anywhere
All the products are carefully packed and well packaged
What else can I say, is I just love them”
“Having enjoyed their extra dry white port for many years when in Portugal i decided to order some for delivery to UK. It was delivered within 7-9 days of ordering it. How amazing is that? The service is great as is their delivery and shipment. Very professional company.”
“We have been using Portugal Vineyards for about 3 years and have had a variety of wines. All have been very good value and would have no hesitation recommending them. Delivery is also excellent.”
