Thank you for your lovely review, Jaclyn! We're delighted to hear that you found the arrangement beautiful and affordable, and that it lasted a long time. Your satisfaction is our top priority, and we appreciate you choosing ProFlowers for your floral needs!
Warm wishes,
Team ProFlowers
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
Thank you for your amazing feedback, William! We're thrilled to hear that the flowers were so beautiful and that she appreciated them so much. It's our goal to create memorable moments with our arrangements, and we're glad we could help!
Warm wishes,
Team ProFlowers
“More than half the flowers were dead, terrible order, I don’t think I’ll ever order from here again. You guys were good for many years but this last one was no good.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“My last order i had to request a refund since it was not delivered as scheduled. I have been ordering for many years and service has gotten somewhat worse. I recently placed another other for delivery in August hopefully it will not have any glitches. If there is this will be the last time i order from you”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“Hi,
Did you deliver Order #80354296430 to Mr.Julio Alonzo today, 07/22/2025?
It was ordered to deliver to Mr.Julio Alonzo on his birthday: 07/24/2025
How can you explain it?
Sincerely,
Ene Matas”
Dear Ene Matas,
Thank you for reaching out about your concerns regarding Mr. Julio Alonzo's order. We understand how important it is for special occasions to be celebrated on the right date. We have looked loo into this matter and the order is set for delivery 07/27/2025 and has not been delivered yet. Please feel free to contact us directly so we can assist you further.
Warm regards,
Team ProFlowers
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“Very nice arrangement! I was pleased to see how well it fit the picture on the website while ordering.
I’m always looking for carnations and arrangements with lots of them in different color selections.
Thanks!”
Thank you for your kind words, Curtis! We're thrilled to hear that you loved the arrangement and found it true to the picture on our website. It's great to know that you're a fan of carnations, and we appreciate your preference for vibrant selections. We look forward to helping you create more beautiful floral moments in the future!
Best regards,
Team ProFlowers
“My friend has not received her flowers. You sent this survey at 2:51 pm. My friend had not received anything. At 4:45 I emailed asking what was happening and received an email at 5:11 pm that the local florist was checking their deliveries. At 7:15 I received an email that the flowers had been delivered. This was not a big flower holiday. I ordered these flowers last week. It should have been a priority. The arrangement did not look like the DELUXE one I paid for. There were no more flowers in this one than in the basic priced one. This was a very disappointing experience for me. I am very disappointed.”
Thank you for bringing this to our attention and for your feedback. A supervisor has reached out regarding a resoltuion. Please reach out to us at your earliest convenience if there's anything else we can help you with.
Thank you so much for your fantastic review, Edward! We're delighted to hear that your flowers arrived on time and that you loved the arrangement and vase. Your happiness means the world to us, and we can't wait to assist you with your future floral arrangements!
“Flowers have still not been delivered, 5 days later. Very disappointed customer. Do not know I can ever use or recommend this company. I have in the past as my husband has. But this is terrible. I reached day after the original delivery date. You said it would be taken care of soon. Yea right!”
Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.
Thank you for your lovely review! We're so glad to hear that your flowers were delivered on time and looked beautiful. Your satisfaction is our top priority, and we can’t wait to help you with your future floral needs!
Warm wishes,
Team ProFlowers
“The flowers were exposed to heat without water for several days and arrived with blooms falling off of the stems. Very embarrassing as this was a birthday gift”
Thank you for your wonderful review! We're so pleased to hear that you enjoyed our selections, service, and delivery. Your satisfaction is our passion, and we look forward to serving you again soon!
Warm wishes,
Team ProFlowers
“The recipient of the flowers tell us that the arrangement was the most beautiful among the ten or so she received on the occasion of her 90th birthday. She was extremely happy with the selection and the quality of the flowers.”
Thank you for your amazing review, Sal! We're thrilled to hear that the flower arrangement was the most beautiful among all the gifts received. It’s wonderful to know that it brought such happiness on this special occasion. We truly appreciate your feedback and look forward to helping you celebrate more memorable moments in the future!
Warm wishes,
Team ProFlowers
Thank you for your feedback, Wayne! We're sorry to hear that the arrangement didn't quite meet your expectations. We appreciate your understanding and are glad to know you found it nice. Your thoughts help us improve, and we hope to provide you with an even better experience in the future!
Warm regards,
Team ProFlowers
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
Thank you so much for your wonderful review, Sandra! We're delighted to hear that your daughter was so happy with the flowers. Your kind words truly brighten our day, and we can’t wait to help you celebrate more special moments in the future!
“Been some time since i had ordered flowers but this was bad. Terrible service, deliverywas good but card was not included. Poor quality flowers wilted in 2 days”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
