“Ordered flowers for my moms 88 birthday and had delivery on her birthday 7/15/2025
Still have not received the flowers or chocolate dip strawberries
Are they going to be edible after 5 days?”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
A supervisor has contacted you regarding your order. We were unable to leave a voicemail but have emailed letting you know your order will be delivered on the date requested. Please let us know if there's anything else we can help you with.
Warm wishes,
Team ProFlowers
Thank you for your fantastic review! We're thrilled to hear that your flowers arrived quickly and in great condition. Your satisfaction means the world to us, and we look forward to bringing you more fresh blooms in the future!
“I am normally pleased with ProFlowers but my recent order did not conform to what I ordered.
The pink/yellow/orange photo is what I ordered. The white and yellow arrangement is what arrived.
It’s not terrible, but it’s not what I ordered. This is the second time something like this has happened.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
Thank you for your feedback, Pat! We're so glad to hear that you found the flowers beautiful. We understand that sizes can sometimes vary from what is displayed, and we appreciate your understanding. We’re here to help with all your floral needs, and we hope to serve you again soon!
“The flowers weren’t delivered on time. One day late was acceptable because the road was closed due to a catastrophic house fire. The next day they weren’t delivered, then the delivery driver showed up without the flowers so they weren’t delivered finally delivered the next day.”
Thank you for your lovely review! We're so happy to hear that your granddaughter loved the flowers. Your appreciation means a lot to us, and we can’t wait to help you create more joyful moments in the future!
Thank you so much for your wonderful review, Bridgette! We are delighted to hear that your sister's arrangement was beautiful and met your expectations. Your kind words inspire us to keep creating stunning floral designs.
“Prices going up. Service going down. Can't seem to get flowers delivered on time. Last order was about three days late. You need to do better. When you have a "business" selected as the delivery location, you cannot deliver "sometime before 8pm". Need to add a fild in the odering section to add business close hours, etc.”
Thank you for bringing this to our attention and taking the time to speak with us. If there's anything else we can help you with, please don't hesitate to let us know.
“I ordered flowers on 7/2 to be delivered on 7/9 and the florist did not delivery on-time. There was very little communication and also missed a second delivery the next day. I received an email stating that they flowers had been delivered but they were not. The flowers finally got to the recipient but they weren't in the freshest of conditions.”
Thank you for bringing this to our attention. We’ve reached out with details on how we can assist and make this right. If there's anything we can help you with, please don't hesitate to let us know.
Thank you so much for your amazing review, Karen! We're thrilled to hear that the arrangement exceeded your expectations. Your satisfaction means the world to us, and we're grateful to have you as a customer!
Warm regards,
Team ProFlowers
“In the past I have been very satisfied with using ProFlowers. However with this order which was delivered on 7/8/25 has raised flags. The receipiant contacted me and shared some photos. She noted upon opening, she noted the stems on the roses were extremely dry, some of the petals were already wilted or dried and some of the rose stems were broken. (see photos) Perhaps it would help to pack the flowers with some moisture material to prevent drying out.”
Thank you so much for your lovely review, Paul! We're delighted to hear that your cousin loved the flowers. It warms our hearts to know we could help make her birthday special!
Best wishes,
Team ProFlowers
Thank you so much for your wonderful review, Susan! We're thrilled to hear that the flowers brought joy to your aunt's day. Your kind words inspire us to keep spreading happiness through our blooms!
Warm wishes,
Team ProFlowers
Thank you so much for your fantastic review, Beverly! We're delighted that your bestie loved the roses and that they arrived right on time. We can't wait to help you celebrate again in the future!
Warm wishes,
Team ProFlowers
Thank you for the lovely review! We're thrilled to hear that your lady loved the flowers and found them beautiful. Your satisfaction is our joy!
Warm wishes,
Team ProFlowers
“I ordered flowers to be delivered today (July 10th) for my mother's birthday. I placed two orders on July 2nd and one (this one) was delivered yesterday - a day early- and now I get an email that the other won't be delivered until tomorrow which is a day late. I am very unhappy.”
