Quality Diamonds Reviews

Name: Quality Diamonds
Address: Quality Diamonds, 1st Floor, 2 Copperhouse Ct, Caldecotte, Milton Keynes, Buckinghamshire
Rating: 4.96

5.0 Rating 926 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

Metrics

Info

5.0

Based on 926 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to follow and use website. Very simple to arrange a face to face meet to discuss rings. Really professional staff who are more than willing to spend the time explaining everything to get you the best possible ring for your budget. Excellent communication after the purchase and a speedy manufacture and delivery!!”

Helpful Report

Posted 10 years ago

“I cannot speak highly enough of the very professional service given by Paul. He was extremely knowledgeable, likeable and listened to exactly what we were looking for. He gave us more than what we were expecting for our budget. There was absolutely no pressure to buy, just a highly polished 'diamond' service. We are so delighted with the ring and would recommend this company to anyone. Thank again!”

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Posted 10 years ago

“really good service and quality. arrived in good time and well packaged. very good value for money and a beautiful product.”

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Posted 10 years ago

“With so many diamonds to choose from and no catalogue to select a setting or chain from the spec wasn't easy to decipher. The style of chain I ended up with wasn't the one I'd understood I'd asked for, but I'm happy that the piece looks great and won't be changing it. I'd definitely use again, as the service and quality are still good.”

Helpful Report

Posted 10 years ago

“A truly superb service with superb pricing and sparkling customer service. We Can't recommend highly enough. Our rings amazing for our wedding day, and they even cleaned our engagement ring and had it back with us by the very next day. Fantastic communications, letting us know, either by email or by phone, what was happening every step of the way. A truly flawless experience!”

Helpful Report

Posted 11 years ago

“Quality diamonds were very helpful we had to travel up to London, we sat down with the sales team and were shown many different styles and combinations to help us get exactly what we wanted! They even suggested a few things and we even decided to revamp our engagement ring and had a matching wedding ring made! Both very happy with the end result.”

Helpful Report

Posted 11 years ago

“I was in need of a very specific shape and weight Marquise Diamond to fit in an existing setting. San and Linn took the time to locate several stones that met the size requirements and my budget for me to chose from to find the perfect match to my expectations. They located the perfect stone within their database and had it delivered from India within days for me to view. San then had it mounted in my existing setting within a day! It was sized and polished as well. The ring looks absolutely stunning and I am extremely pleased with the entire experience! I have recommended the team to everyone who comments on my ring and shared my delight with the entire experience. The only thing with more fire and brilliance than my new Internally Flawless diamond is San at Quality Diamonds! I won't ever buy another diamond from any other company again!”

Helpful Report

Posted 11 years ago

“buying an engagement ring on-line would undoubtedly raise a few concerns (including myself), but I should not have worried. The ring they provided exceeded our expectations in every way. Not only in quality but also in price. It was not just the ring, but their attention to customer care was exceptional, with frequent communication right through the whole process. And here I must say a special thank-you to Eric in sales, whose advice on choosing the diamond, was invaluable - Top Man!! Many thanks to a brilliant company, and one that I would wholeheartedly recommend.”

Helpful Report

Posted 11 years ago

“I would like to thanks QD for there amazing product, i brought a engagement ring and it was delivered within 10 days, having ordered the wrong size I sent it back and recived the ring within 3 days of sending it, great service, thanks”

Helpful Report

Posted 11 years ago

“QD is the best value UK diamond jewellery company. Having chosen my diamond and setting online I then arranged a meeting with Tobias at HG office. I had emailed a selection of stones to view in advance, but as the stones are sourced from various oversea suppliers, I was shown a similar selection of stones at my meeting. Tobias was generous with his time and explanations and at no point felt pushed or rushed to make a decision. Having chosen the stone and setting, I picked a beautiful engagement ring 2 weeks later. Paul allowed me to view the laser inscribed ID number on the diamond using their 20x magnification lens, matching the GIA certificate of authenticity. This was a nice touch and reassured me of the authenticity of the stone! Brilliant, laid back professional company. I could not recommend them highly enough!”

Helpful Report

Posted 11 years ago

“Great service and recomendations from start to finish from Tobias. If you are thinking of buying on line then I highly recommend them as delivering an even better service and quality of diamond than the high street jewellers can provide at the price point. Would be pleased to highly recommend them to anyone starting to think about purchasing a quality certified diamond engagement ring. Great price and service all round . Thank you :)”

Helpful Report

Posted 11 years ago

“Having explored in great depth the way to purchase a good diamond for a reasonable cost (everything from weekends away in Antwerp, to hiring diamond 'guides') we finally settled with Quality Diamonds. We were convinced there was too much scope for being ripped off but our fears melted away when we saw the stone for ourselves. It was inscribed with almost invisible laser etching for identification to match the diamond with the certificate so we knew that we held in our hands what we had bought, and the option to view the diamond before fully committing the other 50% of the cost with a promise of a full refund if we weren't happy, gave us further assurances. The stone was beautiful and well priced. We would definitely go this route again in future.”

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Posted 11 years ago

“What a pleasure it was to buy a ring from this company. The website is very simple to choose exactly what you require and the staff on the telephone are very knowledgeable when you talk to them.”

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Posted 11 years ago

“The website was easy to use and the service was friendly and informative. My ring was ready within a week as promised and I am very happy with it and the price”

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Posted 11 years ago

“After 18 years of marriage I decided that retrospectively I would like an engagement ring! It was with some trepidation that I placed an online order for a platinum band and a platinum solitaire ring, the order totalled just over £5000. I have to admit that I had a couple of sleepless nights purchasing said rings unseen, however I really needn't have worried, my rings arrived as due and I am absolutely delighted with them - such a sparkler! Thank you to Eric for guiding me through this process. I would definitely buy again from Quality Diamonds. For my own peace of mind I showed the ring to my local jeweller, who confirmed that it is a fine diamond and the solitaire ring alone would retail at between £6000 to £7000. Thank you Eric and the Quality Diamond team.”

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Posted 11 years ago

“Couldn't recommend them enough. Welcoming, helpful, informative and able to help you make the best choice for your budget”

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Posted 11 years ago

“Fantastic service from start to finish with excellent customer service, great advice, product and delivery. When you spend this amount of money on something you need to be reassured which in turn makes you confident of your decision. Quality diamonds went to great lengths to ensure a top class service, one of which I would recommend to anyone.”

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Posted 11 years ago

“Quality Diamonds sourced a new diamond for a damaged engagement ring that has lost it's diamond and had the mount badly damaged. The new diamond is better than the original one, it's mounted beautifully and the ring, which was looking scratched and old, now looks like new again. The work was also turned around and delivered back to me at short notice before Christmas.”

Helpful Report

Posted 11 years ago

“I wanted an engagement ring for my girlfriend. After hours of walking round shops and looking on-line, I decided that quality diamonds had all round better diamonds for a lot less money than high street stores. Which enabled me to get the dream diamond ring. I spoke to the staff several times, and they couldn't have been more professional and helpful. The diamond ring arrived by post with no problems. As soon as I opened the box, there it was, confirmation that I'd made the right choice. It was much more beautiful than the ones I'd looked at in the high street stores. All in all, I would recommend Quality Diamonds to anyone wanting that dream ring.”

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Posted 11 years ago

“Great service, excellent product and all round satisfaction. I shall use them again.”

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Posted 11 years ago

Quality Diamonds is rated 5.0 based on 926 reviews