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Quality Diamonds Reviews

5.0 Rating 920 Reviews
100 %
of reviewers recommend Quality Diamonds
5.0
Based on 920 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Quality Diamonds Reviews

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous
Anonymous  // 01/01/2019
Before finding Quality Diamonds I would have scoffed at the idea of buying diamonds over the Internet. Now I'm totally sold. Their site is very intuitive and once I had an idea of what I wanted I spoke to Paul who was more than happy to discuss my requirements over the phone. His service was impeccable, helping me find exactly what I wanted within my budget and delivering the ring in record time. It was also nice to avoid that horrible sinking feeling that you might be getting ripped off - their prices are so transparent and easy to compare with other jewellers that you know you're getting excellent value. It made the whole buying process a pleasure. And most importantly in the end I got a big fat 'yes' and a very happy fiancée. I could not recommend these guys more highly.
Helpful Report
Posted 8 years ago
Really great service and price, would highly recommend. This was the second purchase my wife and I have made and I have no doubt we will be back again.
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Posted 8 years ago
I did recieve good service from quality diamonds. I was very satisfied with my ring plus the fact they were good quality sparkling diamonds that came with a reasonable price tag far superior compered with other diamond merchants.
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Posted 8 years ago
I would highly recommend anyone to use Quality Diamonds. I had sooooo many questions and they were all answered. I now have the most beautiful diamond ring and for a great price too. Thank you.
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Posted 8 years ago
Thanks you so much to Taha for helping me select a beautiful diamond for my engagement ring that fits our budget. And to San for staying late to ensure that my beautiful ring was sized perfectly to fit me. I really appreciate the friendly service and expert advice. The ring is stunning, I'm so pleased with the workmanship.
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Posted 8 years ago
Absolutely first class service. Paul is an expert and took time to explain all aspects of the process to us. He also listened to what we wanted and found us the perfect diamond. At no point did we feel under pressure or any obligation to buy. Their office is very calm and they source their stock online, which means it is less frenetic than other stores in Hatton Garden. I had spoken to Ray online before the appointment and he was also fantastic and explained the whole process thoroughly. The diamond looks amazing and is complemented by the setting we chose. We also bought our wedding rings at the same time and got money off because we had bought the engagement ring there. In addition, they offer to clean all rings for free before the wedding, so that they look perfect on the big day. I cannot recommend this company highly enough. I will not waste my time looking at other companies next time I want to buy a quality piece. In short, one of the best experiences of my life!
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Posted 8 years ago
Simply the best service, from start to finish! Raymond was a pleasure to work with. (Milton Keynes) Great advice and the no pressure approach really make you feel at ease. We visited twice and got exactly what we wanted. Five star all the way. Matt (MK)
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Posted 8 years ago
I first bought my partner a diamond ring from Quality Diamonds about 10 years ago and she has always been very happy with it. Now that we are getting married Quality Diamonds was my first choice for her wedding ring. Ray did a great job of providing options and matched elsewhere with price. I would definitely highly recommend Quality Diamonds.
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Posted 8 years ago
Their system of giving diamonds a score gave us the confidence to choose a stone without actually viewing it. I did a lot of research on diamonds but found their scoring covered everything I wanted and more. Aspects I hadn't thought of, such as height to width ratio, symmetry Etc,' meant we could decide what qualities we wanted to get the best for our budget. First time we saw it was on collecting but it surpassed expectations on initial viewing and still does. Very happy and would recommend them to anybody who is not a gemologist.
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Posted 8 years ago
We went to Quality Diamonds on the recommendation of a colleague. We had two appointments with them and were very impressed with their expertise, help and advice. There was no hard selling, just good professional service. We had a beautiful ring designed and were delighted with the results.
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Posted 8 years ago
The diamond ring we received was even more beautiful than I could of ever imagined
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Posted 8 years ago
Informative, helpful and efficient service, would definatley use again
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Posted 8 years ago
We met with Paul at the Milton Keynes office and he was fantastic, describing the diamond grading process and helping us choose the perfect diamond. After that we picked the setting did the paperwork and the ring was sent by courier in literally days! Just had a perfect weekend in Vienna making the engagement 'official'!! Thanks Paul and Quality Diamonds.
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Posted 8 years ago
Enjoyed the process of being able to custom select each individual component of the engagement ring for my fiancé. Eric was very helpful and the whole process was smooth. Cannot fault the final product one bit - my fiancé loved it and there has been compliments from everyone since they have seen it. Will definitely recommend to my friends when they want to pop the question
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Posted 8 years ago
choices described perfectly by tobias perfect replacement for lost diamond advice given and acted upon
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Posted 8 years ago
Beautiful ring, looks exactly as described and arrived on time. I'm extremely pleased with my new ring & delighted that there were so many options to choose from, which meant I got exactly what I wanted!
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Posted 8 years ago
I could not recommend Quality Diamonds more. Ray Morris in the Milton Keynes branch helped me design the ring and was so patient with my indecisions! He was calm, helpful and knew exactly what I wanted even though I couldn't describe it well. I had it re sized in the Hatton Gardens branch as I had to guess what ring size my fiancé would be. They were super helpful and I had the ring back later that same day. After such a successful and pleasurable experience I decided I wanted one too! Ray helped with the second ring just as well as the first and we are both looking forward to our wedding next summer! Thank you Quality Diamonds. You made what could have been a super stressful time enjoyable!
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Posted 8 years ago
Couldn't be more happy with the whole service. Much higher quality than high street jewelers,they had the ring made with the exact diamond spec I wanted (cheaper than i was expecting) and only took 3 days start to finish. I will definitely be using quality diamonds again
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Posted 8 years ago
The team kept me updated all the time and were very helpful. I would definitely order through them again!
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Posted 8 years ago
Having spent some time browsing QD's very informative site, we arranged a meeting with Tobias at the Hatton Garden branch. The purchase was to be a new wedding band and engagement ring to celebrate a forth coming milestone birthday and retirement! Tobias was given a budget to work with and was helpful and very knowledgable and secured a good quality certificated diamond for our money. The setting for it was bespoke and a matching wedding band added.Further visits to the showroom were made to ensure that everything was as we wanted. The end result was fantastic particularly the engagement ring it looks superb and has attracted much comment! Thankyou to Tobias, Paul and San for making this a really great experience, I highly recommend you to others!
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Posted 8 years ago
Quality Diamonds is rated 5.0 based on 920 reviews