Ritani Reviews

Name: Ritani
Address: 3 barker avenue, 2nd Floor,, White Plains
Rating: 4.58

4.6 Rating 841 Reviews

88 %

of reviewers recommend Ritani

4.6

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

347-605-5629

Location:

3 barker avenue, 2nd Floor,
White Plains
10601

Write Your review

Tell us how Ritani made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The diamond is gorgeous! It’s bright and sparkly. I had it set onto a wide gold band for every day use. I love it! Fast shipping and great communication.”

Helpful Report

Posted 6 months ago

We're so glad you love your gorgeous diamond, Katie! Fast shipping and great communication are so important to us, and it’s wonderful to hear that you had a positive experience. Enjoy your beautiful new ring! Warm regards, Team Ritani

Posted 6 months ago

“Great quality & quick service.”

Helpful Report

Posted 6 months ago

We're thrilled to hear that you found our service quick and the quality outstanding! Your satisfaction means the world to us. Thank you for choosing Ritani, and we hope to see you again soon! Warm regards, Team Ritani

Posted 6 months ago

“Excellent customer service. Refunded me very quickly for the setting and sent back my diamond extremely fast. No hassle at all. Took care of my issue immediately. Fantastic pricing on the diamond”

Helpful Report

Posted 6 months ago

Thank you so much for your fantastic review, Lori! We're delighted to hear that our customer service met your expectations and that your diamond was returned quickly. We always aim to make things as easy as possible for our customers and appreciate your kind words about our pricing. Your satisfaction means the world to us! Feel free to call us so one of our agents can assist you in the future and find the right diamond for you. Warm regards, Team Ritani

Posted 6 months ago

“I have had a few experiences with Ritani and everyone of them have been excellent. They are extremely responsive, shipping is prompt, and some of the best prices for stones. They just resized a ring for me and as usual it was excellent service from initial contact until ring was back in my possession.”

Helpful Report

Posted 6 months ago

Thank you so much for your wonderful review! We're delighted to hear that your experiences with Ritani have consistently met your expectations. Our team works hard to ensure excellent service, and it's great to know you’re happy with your ring resizing as well. We appreciate your continued support and look forward to serving you again in the future! Warm wishes, Team Ritani

Posted 6 months ago

“I’m sorry I can’t remember her name, but whoever helped me the second time understood what I was looking for and we are very pleased with the diamonds she selected for us”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words, Stuart! We're delighted to hear that our team member was able to understand your needs and help you find the perfect diamonds. The agent who helped you was Laura, You can call and ask for her anytime you need something. Your satisfaction means the world to us, and we truly appreciate your feedback. Warm regards, Team Ritani

Posted 6 months ago

“Good experience buying a loose diamond. Beautiful, quality diamond at an affordable price!”

Helpful Report

Posted 6 months ago

Thank you for your wonderful review! We’re delighted to hear that you had a great experience purchasing a beautiful, quality diamond at an affordable price. Your satisfaction means the world to us! Warm regards, Team Ritani

Posted 6 months ago

“My experience buying a stone, and custom designing a ring was nothing short of excellence, I am so grateful to the entire team!”

Helpful Report

Posted 6 months ago

We are so happy to hear that your experience with our team was exceptional! Thank you for trusting us with your custom ring design. Your gratitude truly inspires us to continue providing top-notch service. Warm wishes, Team Ritani

Posted 6 months ago

“Very happy with my purchase and the customer service I recieved!”

Helpful Report

Posted 7 months ago

We're thrilled to hear that you're happy with your purchase and our customer service! Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. Thank you for choosing Ritani! Best wishes, Team Ritani

Posted 6 months ago

“Easy shopping, fast shipping, beautiful diamond!”

Helpful Report

Posted 7 months ago

Thank you for your wonderful feedback, Brock! We're delighted to hear that you found the shopping experience easy and the shipping fast. It's fantastic to know you love your beautiful diamond! We truly appreciate your support. Warm regards, Team Ritani

Posted 6 months ago

“Amazing customer service, with quality products at a fair price. I appreciate the price transparency, and the custom design process was very straightforward, and the team was able to design something truly beautiful”

Helpful Report

Posted 7 months ago

“It was good”

Helpful Report

Posted 7 months ago

“Great quality and customer service.”

Helpful Report

Posted 7 months ago

“Gorgeous stunning”

Helpful Report

Posted 7 months ago

“Beautiful diamond, amazing price, shipping took a little long but I didn’t need it urgently. Will buy again!”

Helpful Report

Posted 7 months ago

“Many options available. Prices are great. Ring was great. Unfortunatly, tariff.”

Helpful Report

Posted 7 months ago

“Olta was very pleasant and helpful.”

Helpful Report

Posted 7 months ago

“Loved the ring. I had to reach out to customer service because I messed up my order and the lady I emailed with was responsive and attentive. My ring arrived a little later than expected but no harm done!”

Helpful Report

Posted 7 months ago

“They walked me through the process and explained everything perfectly, fiance couldn't be happier with the new engagement ring! Would definitely buy from ritani again.”

Helpful Report

Posted 7 months ago

“The buying process was easy. I met Max to preview my order, he was professional, friendly, and knowledgeable. The ring was stunning. Great product, great service. Can't complain.”

Helpful Report

Posted 7 months ago

“This is the second time I have ordered from Ritani. The process is easy and the items arrive as promised!”

Helpful Report

Posted 7 months ago

Ritani is rated 4.6 based on 841 reviews