Ritani Reviews

Name: Ritani
Address: 3 barker avenue, 2nd Floor,, White Plains
Rating: 4.58

4.6 Rating 841 Reviews

88 %

of reviewers recommend Ritani

4.6

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

347-605-5629

Location:

3 barker avenue, 2nd Floor,
White Plains
10601

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226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My fiance found Ritani through an online search and based on reviews. He loved that he was abable to design my ring as he wished and loved the affordability of a bigger diamond through lab grown. The ring is beautiful and I love it so much! We then bought our wedding bands and picked what we liked, and again the perfect choice of materials and the affordability of the lab grown diamonds. We had the engagement ring sent back for sizing and that being free was fantastic; both the purchases and resizing took about 3 weeks to receive. Quality workmanship is number 1.”

Helpful Report

Posted 7 months ago

“My daughter was surprised when she got them and they were just as we thought. Beautiful cuts and. Ice and sparkling.”

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Posted 7 months ago

“Awesome company great pricing, fast shipping, very satisfied! Definitely highly recommend!!!”

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Posted 7 months ago

“did a lot of research and kept coming back to Ritani for transparency and price? I can't be happier with my choice to use Ritani and my wife is also happy with the item I ordered for her.”

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Posted 7 months ago

“Hands down, one of the best experiences I’ve ever had with any company — ever. The team was incredible: responsive, professional, and genuinely caring. Every time I reached out with a question, they replied within minutes to a couple of hours, and they were always clear and helpful. The ring? Absolutely perfect. I proposed to my fiancée with it, and it couldn’t have been more beautiful. The diamond was stunning, the craftsmanship was top-tier, and the custom options were unlike anything I’ve seen before. They really brought my vision to life. Shipping was fast, communication was seamless, and the entire process exceeded my expectations by far — truly a 12 out of 10 experience. If I ever need to buy jewelry again, it will absolutely be from this company. I highly recommend them to anyone looking for top-quality service, craftsmanship, and professionalism.”

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Posted 7 months ago

“Absolutely the best experience! My diamond was delayed in transit (and I needed it asap by this point) and I chatted with a rep and they found one local that had all of the same criteria as the one I selected and it was shipped to me the next day! The jeweler who set it said I got an amazing deal because the diamond was great quality and at a shop with markups I would have paid at least $1000 more than I paid. I stare at my ring all the time, it’s just so beautiful and the first real diamond I have had in my wedding set! Highly recommend Ritani!”

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Posted 7 months ago

“Customer service rep was very helpful”

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Posted 7 months ago

“The ring is perfect, as described and delivery was fast”

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Posted 7 months ago

“Excellent!!!”

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Posted 7 months ago

“Exceptional customer service.”

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Posted 7 months ago

“Always super helpful! The diamond I purchased was unavailable, and customer service was quick to contact me, offer several alternatives, and not charge me for the increase in price! That is fabulous customer service! I have bought many stones, and will continue to. My son’s fiancé’s engagement ring stone was purchased from Ritani and is exceptional! Thank you Ritani! I continue to recommend you to everyone I know.”

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Posted 7 months ago

“Have purchased 4 loose lab diamonds and have been very happy with all my purchases. Great website for viewing the lose stones and choice of cuts and sizes.”

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Posted 8 months ago

“Excellent product, great pricing, easy design process, and quick delivery. Couldn’t ask for anything more.”

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Posted 8 months ago

“Everything went smooth, as did the free re-sizing we had to use”

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Posted 8 months ago

“I have had 2 great experiences with Ritani and am looking forward to my third! I wonder if my husband is...lol! I appreciate Diana and her professionalism, she is fantastic!”

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Posted 8 months ago

“I was nervous about ordering a lab diamond rather than natural diamond let alone purchasing sight unseen and online. I priced similar LGD’s with the same specs at local jewelers and their prices were 50% higher!!! I lost my engagement ring diamond and this purchase was to upgrade and replace original stone. I spoke to a Ritani gemologist who selected a diamond she said I’d love. And I do - she picked a gorgeous stone. However, my order was delayed by two weeks. I called twice and the representative reassured me my order was delayed due to travel restrictions with cargo coming into USA and on its way. A copy of the IGI paperwork was sent with my receipt. The order was insured and delivery had to be signed for which I appreciated. When I took the stone to jeweler he was really impressed and said it had a beautiful cut, measurements, and polish. I am very pleased and would recommend to anyone who is a bit hesitant. I would just order far enough in advance if you need a ring or stone by a certain date. Happy Camper!”

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Posted 8 months ago

“Very easy to build an engagement ring with the stone of my choice. During my process, the first stone I selected sold before Ritani was able to obtain it. The new stone I selected was surperior in every measure, and they not only matched the price but beat it due to some rounding down! I am thrilled it unfolded this way and the final product is spectacular! Plus, they threw in a free pair of diamond stud white gold earrings. Nice!”

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Posted 8 months ago

“A little confusing a bit frustrating but in the end, it was really worth it and the people came through for me and I love my product”

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Posted 8 months ago

“I wanted to replace a lost wedding ring - just to find it had been discontinued. After looking online for awhile, I decided to call Ritani. Laura helped identify the collection, and I ordered a replacement. Quick and easy!”

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Posted 8 months ago

“I had a customized piece made and they were excellent through the entire process. It couldn't have gone any better.”

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Posted 8 months ago

Ritani is rated 4.6 based on 841 reviews