Ritani Reviews

Name: Ritani
Address: 3 barker avenue, 2nd Floor,, White Plains
Rating: 4.58

4.6 Rating 841 Reviews

88 %

of reviewers recommend Ritani

4.6

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

347-605-5629

Location:

3 barker avenue, 2nd Floor,
White Plains
10601

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226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I was an overseas buyer, I still felt I was involved in the process and was updated regularly by a manager named Phil. Thoroughly enjoyed the process and looking forward to buying again from Ritani!”

Ritani 5 star review on 23rd January 2022

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Posted 3 years ago

“Great selection, remarkable quality and value, extremely easy to do business with. The communication and logistics were very timely. They exceeded my expectations, would definitely recommend. My Fiancé will be blown away!”

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Posted 3 years ago

“Excellent experience a+++ diamonds”

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Posted 3 years ago

“Ritani offers the best prices I have ever seen for lab-created diamonds. I guarantee you that the same diamond will cost you more if you shop anywhere else.”

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Posted 4 years ago

“Amazing support, amazing company. Great experience”

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Posted 4 years ago

“The diamond ring is so beautiful!! The diamond is exactly as described. Excellent customer service! Excellent communication. I did a lot of research on different jewelers on the web and I felt completely comfortable purchasing the ring from Ritani.”

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Posted 4 years ago

“Diamond was exactly as described”

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Posted 4 years ago

“Fully satisfied”

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Posted 4 years ago

“Outstanding! Service & product.”

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Posted 4 years ago

“From the very beginning I knew choosing ritani was a very good idea! The customer service is awesome and went above and beyond to send me a fabulous and beautiful necklace for my wife birthday! when I opened the box I was speechless and so as my wife! Thank you ritani for a great experience I will definitely come back!”

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Posted 4 years ago

“Great customer service.”

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Posted 4 years ago

“The customer service was wonderful. Each person I spoke with was very helpful and pleasant to work with. Would definitely recommend to other people.”

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Posted 4 years ago

“I felt very confident ordering a lab diamond through Ritani”

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Posted 4 years ago

“Had a hard time tracking down the Diamond but overall happy with it! Thanks for all the help.”

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Posted 4 years ago

“Everything was very professional and arrived as expected! Thank you for all of the help provided!”

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Posted 4 years ago

“Juliet G. was very helpful in finding a fine pair of matching diamonds for a stud earring for Christmas gift.”

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Posted 4 years ago

“Excellent experience and customer service”

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Posted 4 years ago

“Hello, I placed an order later than I should have and it said it would arrive after Christmas which was my fault. Then 1 day later it said it would be arriving the 21st or 22nd. It didn't come on the 21st and it said it was still in New York. Oh well I thought but gave your customer service a call to see if it might get here before or I had to go out and buy another Christmas present. Nicole W answered and assured me that it was being packaged up and would be sent out that night she thought. Nicole offered to give me an email update when it was shipped. I got an email a few hours later from her with the subject line "Only good news! Order update for #11332". Really a nice gal and she is an asset to your company, probably should give her a raise. To sum it all up, a big "Thank You" to everyone at Ritani, by the way the earrings look great. Happy Holidays to everyone at Ritani.”

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Posted 4 years ago

“Appreciated the good communication as to the whereabouts of my order.”

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Posted 4 years ago

“searched for a couple of months on several of the top sites - james allen, blue nile, brilliant earth, etc., and by far the best experience i had was with ritani. among all the chat sessions, emails, and calls, with each representative, the most responsive, patient, and understanding (had tons of questions) was with them, specifically juliet.”

Ritani 5 star review on 21st December 2021

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Posted 4 years ago

Ritani is rated 4.6 based on 841 reviews