Ritani Reviews

Name: Ritani
Address: 3 barker avenue, 2nd Floor,, White Plains
Rating: 4.58

4.6 Rating 841 Reviews

88 %

of reviewers recommend Ritani

4.6

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

347-605-5629

Location:

3 barker avenue, 2nd Floor,
White Plains
10601

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226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good experience”

Helpful Report

Posted 10 months ago

“Great customer service”

Ritani 5 star review on 22nd February 2025

Helpful Report

Posted 10 months ago

“Ritani puts a lot of effort into educating their customers without making a sales pitch. They explain what to look for for the best value - where you can save some money (on color or clarity, for example), and where your money is best spent (cut). When I shopped other diamond websites, they have educational sections as well, which is helpful, but they feel just a little more... desperate perhaps. Shopping is made easy with the selection filters, and they have so many diamonds to choose from, you WILL find what your looking for. And you won't beat the price. I'll be honest, I was reluctant to pull the trigger because the price was better by quite a bit than comparable diamonds from other websites, which made me suspicious. To this I would say, do your research and look into Ritani's business model. It's genius, and has upended the diamond industry. It's based on volume and price transparency (Ritani actually shows you what their cost is and how much they're upcharging you for profit). This actually is THE factor that made me buy from Ritani. The diamond I bought is for my 25th wedding anniversary. I haven't given it to my wife yet, but it's a showstopper, and I know she'll be stunned. I would have happily spent more (she is definitely worth so much more), but anything above this diamond would look garish (to her). The downside to a diamond is this: once you buy it, it's essentially worthless. Diamonds in general, but particularly lab grown, lose their value like crazy. Not a big deal to me, because the value is in the sentiment, and it's not like we're trying to store wealth in jewelry anyway. I'm not interested in what the pawn shop will offer me, but I think one day it will mean a lot to one of my daughters. One final thought for the folks at Ritani: ship your diamond in a lighted box. I got one from Amazon for not much money at all, and when you open the box, the diamond just explodes. It borders on gimicky, but if there's any situation where first impressions and presentation counts, its with a diamond. Derek Reid”

Helpful Report

Posted 10 months ago

“Customer service was amazing. The diamond I ordered came extremely fast. Amazing packaging. Highly recommend!”

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Posted 10 months ago

“Excellent products and the best customer service.”

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Posted 10 months ago

“Ritani provides all the details about the diamond you can't find on other sites. Their pricing is very transparent and you will find the best prices here.”

Ritani 5 star review on 21st February 2025

Helpful Report

Posted 10 months ago

“Incredible customer service, fast delivery, and a gorgeous diamond! I worked with another company who was terrible- I will absolutely use Ritani again.”

Helpful Report

Posted 10 months ago

“Customer Service was friendly and helpful as my rings were being repaired and maintained. My rings were returned looking brand new.”

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Posted 10 months ago

“After purchasing my wife's engagement ring here. I've been a repeat customer because of their care and handling of the whole process. They manage to make it a positive experience each time while also having better pricing than nearly anywhere else I can find, and definitely better quality at these prices. The only place I go to purchase diamonds for my wife.”

Helpful Report

Posted 10 months ago

“I believe that the 6.78 carat Radiant E-VVS2 diamond is a wonderful bargain and is more stunning than I expected.”

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Posted 10 months ago

“Very nice ring and excellent customer service”

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Posted 10 months ago

“Perfect as always. Received what I ordered and at a good price.”

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Posted 10 months ago

“Amazing fast communication! Very very few companies can accomplish this these days, so congrats to your whole well- trained team!”

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Posted 10 months ago

“I ordered a 3.6 diamond to put into a setting I already had. I can't wait for it to be finished. The diamond is exceptional. It came the exact day they said it would be delivered.”

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Posted 10 months ago

“Outstanding customer service! They got back to me immediately when i had a few questions. Delivery was on time & I am thrilled with the way the 3 carat cushion cut stone I purchased looks in my mounting. Absolutely would recommend purchasing from Ritani to anyone looking for a diamond.”

Helpful Report

Posted 10 months ago

“Not only is my ring absolutely stunning but the customer service went above and beyond to make sure the diamond we selected was the best option in our price range and what a diamond it is! Thank you thank you thank you, I am so thrilled with my ring!”

Helpful Report

Posted 10 months ago

“I was really happy with my experience. I appreciated Ritani’s price match policy, and my ring arrived on the exact day they said it would with regular updates. The setting is beautiful and my fiancée is over the moon. Would recommend them to a friend!”

Helpful Report

Posted 10 months ago

“Great experience. I recently bought two pairs of diamond earrings They are beautiful and were well priced. They arrived quickly and I am very happy with them.”

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Posted 10 months ago

“Excellent customer service and quality ring!”

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Posted 10 months ago

“I would highly recommend them for a ring!”

Helpful Report

Posted 10 months ago

Ritani is rated 4.6 based on 841 reviews