Sensory Education Reviews

Name: Sensory Education
Address: Unit W1, Westpoint, Middlemore Lane West, Aldridge, Unit W1, Westpoint, Middlemore Lane West, Aldridge, Aldridge
Rating: 3.93

3.9 Rating 1,460 Reviews

73 %

of reviewers recommend Sensory Education

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About Sensory Education:

The Team at Sensory Education have been offering sensory toys and special needs toys and educational supplies and educational equipment since early 2009 and have gained a reputation for providing sensory toys and special needs toys and school equipment at prices lower than our sensory toy and Education rivals.
We supply sensory toys to mums, dads, schools, charities and the NHS along with all other customers who wish to purchase some sensory toys and special needs items
All our sensory toys and sensory lighting products allow you to explore your senses in a fun way.
Sensory Education pride ourselves on the genuine reviews written on this platform and each and every review is subject to the high standards set out by Reviews.IO
Please take a moment to share your experience and write a review about your experience with sensory education.
Every review is read by a member of staff at sensory education and we use the reviews to keep learning and to improve our services.
Thank you for taking the time to write a review.

Visit Website

Phone:

08432890218

Email:

customercare@sensoryeducation.co.uk

Location:

Unit W1, Westpoint, Middlemore Lane West, Aldridge,
Unit W1, Westpoint, Middlemore Lane West, Aldridge
Aldridge
WS9 8DT

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Sensory Education 5 star review on 31st July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, but that’s it! Try to get in touch with so called customer service on the phone I tried on numerous occasions over 4 days and had 0 response. Email was a little better,as they did respond,but did not answer my questions. I have found them dreadful and will never use them again.”

Helpful Report

Dear George, Thank you for taking the time to share your feedback. We're delighted to hear that your goods arrived as planned and within the 3-5 working day time frame. It's great to know that our team responded promptly to each email you sent, addressing your queries within minutes and i checked the stats to ensure each response was prompt. We sincerely apologize for the inconvenience caused by the cancellation of one of your orders. We understand that this was due to a flagged transaction by your bank, and we empathize with the frustration it may have caused. Please know that we did our utmost to assist you during this challenging situation. We appreciate your understanding and patience in reaching out to us. Despite the issues with your card payment being flagged as suspicious, we are pleased to have successfully delivered one of your orders on time. At Sensory Education, we strive to provide excellent customer service, and your feedback helps us improve. We regret any difficulty you faced in reaching us by phone due to it being Christmas peak. We are actively working on enhancing our communication channels to better serve our valued customers. We value your business and would love the opportunity to make things right. If there's anything else we can do for you or if you have further questions, please don't hesitate to contact us. We look forward to the possibility of serving you better in the future.

“Order was cancelled i dont no why really but my money was refunded the next day.. i was abit worried after reading reviews but they did send money back next day”

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“I would have given zero stars if I could. Ordered some items for a primary school on 4th September and still waiting for delivery. I have emailed 3 times asking for an update, no response to date! Terrible service and would never purchase from them again!”

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“Great customer service and goods were great and I loved the selection of sensory toys.”

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“Quick delivery and a vast selection of sensory toys – what's not to love? The prices were reasonable and delivery was very quick and packaged well.”

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“The sensory lights I purchased were a great deal, and the quick delivery was a pleasant surprise. Informed of progress at every step and delivery was fase.”

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“I was amazed by the quick delivery of the sensory toys I ordered. The customer care team was friendly and knowledgeable.”

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“The prices for sensory lights here are unbeatable, i am so glad i found sensory education for my Henry's sensory life.”

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“The person I had dealings with on WhatsApp was good. Helped with my query correctly.”

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“Made an order last Christmas and it never arrived even though I paid for it. Can't get through to company even though I have emailed them several times and no refund received. So basically have lost my money.”

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“The customer care was amazing. They helped me pick the perfect fidget toys and i loved the quick replies on Whatsapp”

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“My delivery arrived very quick, I needed it for a birthday present and I was late ordering as my daughter was in hospital so i contacted customer services who responded within minutes and upgraded my delivery to a next day service free of charge. Thank you for the great service and I’ll definitely be back for Christmas presents”

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“I ordered some sensory lights, and the delivery time exceeded my expectations. The prices were very competitive too.”

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“The customer care team was patient and informative when I had questions about sensory toys.Vidal Hilpert”

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“Great prices – what more could you ask for when shopping for fidget toys? Their customer care is excellent too.”

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“The selection of sensory lights here is fantastic, and the prices are budget-friendly. Quick delivery made the experience even better.”

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“If you're looking for sensory toys, Sensory Education has a wide variety, and the quick delivery is a big plus. Their customer service is outstanding.”

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“Quick delivery and well packaged. Bubble tube is amazing”

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“The customer care team went above and beyond to help me choose the perfect fidget toys.”

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“I was pleasantly surprised by the low prices for sensory lighting,half the price of other companies.”

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Sensory Education is rated 3.9 based on 1,460 reviews