Sensory Education Reviews

Name: Sensory Education
Address: Unit W1, Westpoint, Middlemore Lane West, Aldridge, Unit W1, Westpoint, Middlemore Lane West, Aldridge, Aldridge
Rating: 3.93

3.9 Rating 1,467 Reviews

72 %

of reviewers recommend Sensory Education

Company Reviews

Questions

Metrics

3.9

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

08432890218

Email:

customercare@sensoryeducation.co.uk

Location:

Unit W1, Westpoint, Middlemore Lane West, Aldridge,
Unit W1, Westpoint, Middlemore Lane West, Aldridge
Aldridge
WS9 8DT

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Sensory Education 5 star review on 31st July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought a few things from this website and I have been nothing but happy with my purchases, both good quality and reasonably priced. when ever I need something new sensory education is always my first port of call.”

Helpful Report

Posted 6 years ago

“We have bought an item from this company which was faulty. We have tried on numerous occasions to contact this company by phone and email. For a significant period the telephone has an answer machine message that advises that there is a two day backlog. Emails are not answered and to date we have faulty equipment. This is a genuine review which I doubt will appear”

Helpful Report

Posted 6 years ago

Hello Please feel free to email customercare@sensoryeducation.co.uk quoting your order number, and we will be delighted to assist you and put this issue right, Thank you for your honest review and rest assured this can be resolved.

Posted 6 years ago

“Wiring this review as have been asked to by the company - not sure I have anything good to day... Ordered 2 resources 1 was delivered fine, the other was the incorrect item. Contacted them via email - no reply, phone - no answer, and via their website - no reply.”

Helpful Report

Posted 6 years ago

Im very sorry to hear of your issues please email customercare@sensoryeducation.co.uk quoting your order number so we can rectify your issue.

Posted 6 years ago

“Great service and brilliant products will definitely use you again”

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Posted 6 years ago

“Excellent service would definitely recommend the website.”

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Posted 6 years ago

Thank you for your kind review and we hope to serve you again soon. Many thanks Sensory Education Customer Care Team

Posted 6 years ago

“Baby grandson born with optic nerve damage, loves watching the colours, and the fish floating around, its helping with his vision”

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Posted 6 years ago

Thank you for your kind review and we hope to serve you again soon. Many thanks Sensory Education Customer Care Team

Posted 6 years ago

“I am waiting for my refund for over 2 months now!!! Lack of communication, going to CAB to help me deal with them, what I can advice- avoid! Theft company to me...”

Helpful Report

Posted 6 years ago

Sensory Education is rated 3.9 based on 1,467 reviews