“The SQ website is very helpful with techy. Great info to give an understanding of what I needed. The three quotes I have were very comprehensive and I received them quickly.
Thank you.”
“I have not yet been able to make a decision on purchasing the battery, because of financial considerations, however, I will be contacting two of the three firms recommended to further discuss the quotes.
I will always be grateful for the advice I was given -- having read the reviews of your expertise made it a little easier to start the process.
Thank you,
Robin Mitchell”
Hi there,
Sorry to hear you had a disappointing experience. We’ve looked into it and it turns out the installer assigned to your quote request wasn’t able to service your area, which understandably led to frustration.
We’ve now updated that installer’s service area to prevent this from happening again. We’re also actively working on adding more quality installers in your region.
In the meantime, you might like to check out this third party resource to find an approved installer near you: https://www.newenergytech.org.au/find-an-approved-seller just note the installers on this list will not necessarily be recommended by SolarQuotes
Thanks again for your feedback, it only helps us improve.
Ned.
“Only two could supply quotes. One took a week and the other didn't bother. Good concept and reasonable follow up from Solar quotes once it was brought to their attention.”
Hi Gary,
Thanks for your feedback, and for giving us the opportunity to follow up when things weren’t going smoothly.
It’s disappointing to hear that one installer took a week and the other didn’t respond at all. That’s not the level of service we expect from our installers, and we’ve followed it up with them.
We’re glad the follow-up helped, and really appreciate you recognising the concept behind what we’re trying to do.
Thanks,
Ned
“The SolarQuotes website provides invaluable background information to help decide options. The 3 firms SolarQuotes got to quote were highly professional and provided a range of options. The company reps responded very quickly and professionally to further questions we raised. We did chase up a couple of additional quotes suggested by friends. We decided to procure a Sigenergy system from one of the firms recommended by SolarQuotes.
Keith Linard”
“I wish there is a portal like Solar Quotes for every other service in Australia. You guys are truly great. I have been assisted with my queries promptly and perfectly. Thank you guys, so much appreciated 🙏🏻”
“Such a helpful organisation. Finn is somebody who truely puts himself in the shoes of the consumer. I'm super impressed at how Solar Quotes anticipates the needs of the consumer and genuinely tries to help. I wish there was a Finn Peacock in every industry......now there's an idea!”
“They were only able to offer two quotes but one of these was accepted and all is well. The installer guarantee offers peace of mind and there is a wealth of information, basic to advanced, for all potential users”
“Solar Quotes were very efficient with providing details of three dealers in my local area. All companies contacted me within 2 days to arrange a site visit and to discuss requirements. I have received three written quotes pretty much within 8 - 10 days of contacting Solar Quotes. Thank you for your assistance with my inquiry.”
“I have used solarquotes to help me select installers four four properties over the past six years. The recommended installers have all been good to deal with and their varied suggestions have been valuable for developing the best solution for our needs.
John Scurr”
“I have found SolarQuotes to be a very useful source of information on this subject matter and I have chosen a local installer based on recommendations received from SolarQuotes. Hoping and expecting all will go smoothly. Thank you SolarQuotes.”
“all 3 companies recommended by Solar Quotes got back to me quickly, but the information given to me on the most effective system, given our existing solar panels and inverter, was alarmingly divergent. At the time of writing this, i am still trying to find the truth behind some of the information i was given. I don't know what i don't know and for 3 companies to take such different approaches (and similar in some instances), is worrying for me.”
English
