Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Sternglas GmbH made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication with the sales team. Slight delay in dispatching the order but arrived in good time.”

Helpful Report

Posted 2 years ago

Moin from Hamburg, thanks a lot for your great review! The delay might be caused by the black-week - we're sorry for that.

Posted 2 years ago

“Very pleased with the service, delivery costs to the UK seemed a bit high, but all worked smoothly.”

Helpful Report

Posted 2 years ago

Moin from Hamburg, thanks a lot for your nice review - we are happy to hear that everything worked smoothly!

Posted 2 years ago

“The watch is great. Delivery and presentation very good. A little disappointed to receive an email the week after notifying a reduced cost for black Friday! Would have waited if I'd known.”

Helpful Report

Posted 2 years ago

“Delivery took longer than expected but your support was great! Thanks for my new watch!”

Helpful Report

Posted 2 years ago

Moin Nicklas, thank you for your feedback! I am very sorry that the delivery took longer than expected - thats not supposed to happen.

Posted 2 years ago

“Nice looking watch. Light to ware. Clear to read. Good after sale service.”

Helpful Report

Posted 2 years ago

Moin Luc, thanks a lot for your great review - we are happy to hear that you like your new watch!

Posted 2 years ago

“Order delivered in good condition! Color of the dial lighter then presented on site. Working good so far.”

Helpful Report

Posted 2 years ago

Moin Bogdan, thank you very much for your great review! We are sorry for the fact, that the colour diverges a little from the picture on our website, but we're glad to hear that you are generally satisfied. Kind regards from Hamburg

Posted 2 years ago

“Watch must have a manual. Cannot see time at night.”

Helpful Report

Posted 2 years ago

“The watch arrived in a couple of weeks and no problem at all.”

Helpful Report

Posted 2 years ago

“They were very efficient with the delivery process and the product was collected in good condition”

Helpful Report

Posted 2 years ago

“Nothing to point to the watch itself, or the packaging. Only the strap seems a little fragile, wobbling a lot on the attachment to the watch lugs, despite the material being of good quality.”

Helpful Report

Posted 2 years ago

“Rask problemfri levering”

Helpful Report

Posted 2 years ago

“Ciao, sono molto contento di aver acquistato questo Sternglas Ivo. Vorrei tra un poco di tempo acquistare un Aste perchè è molto bello Antonio”

Helpful Report

Posted 2 years ago

“Excellent service except for SCRATCHPROOF issues.”

Helpful Report

Posted 2 years ago

“Nice watches but too many watches with a quarz movement!”

Helpful Report

Posted 2 years ago

“The shipping package is not well protected. The watch was flipped over when I opened which made me quite disappointed. Fortunately, the watch has no marks and works properly.”

Helpful Report

Posted 2 years ago

“Very good looking watches. I trust my automatic timepiece will stand up well the passing of time. Great Customer support, timely response and shipping.”

Helpful Report

Posted 2 years ago

“Good in own class!”

Helpful Report

Posted 2 years ago

“Jolie montre étanche, abordable au niveau prix, j'espère que la qualité allemande est au rendez-vous ?..”

Helpful Report

Posted 2 years ago

“Excellent service and fast delivery. The only fault I can think of was that there was no deduction in VAT, as delivery was outside the Eurozone.”

Helpful Report

Posted 2 years ago

“Is my first contact but was very happy with the support and timepiece”

Helpful Report

Posted 2 years ago

Sternglas GmbH is rated 4.8 based on 2,417 reviews