Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Ballindamm 3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 1,829 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 1,829 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Sternglas GmbH made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I liked the option for free shipping, I think it was very necessary so we could order the small thing like straps.”

Helpful Report

Posted 4 months ago

“Nice watches. Prices could be a little bit lower, but still, cost is reasonable. Delivery is rather fast. I think I will buy again from them.”

Helpful Report

Posted 5 months ago

“Absolutely love the watch delivered very quickly, faster than I thought. Just one small bug,the date window is a little small. In saying that I don't bother with it. Again love the watch.”

Helpful Report

Posted 5 months ago

“good customer service. nice company, good products and pretty fair pricing.”

Helpful Report

Posted 5 months ago

“Really fast on sending , good communication”

Helpful Report

Posted 5 months ago

“I really enjoy my watch so far. It really feels like it’s a quality product. It took a bit longer than expected to ship overseas, but it doesn’t hurt the customer experience. Thanks!”

Helpful Report

Posted 5 months ago

“They seem keen and inventive and passionate about what they are doing”

Helpful Report

Posted 5 months ago

“Love the watch and had many compliments . I’ve just changed the strap for my third one after quite a few years so no complaints there . However , this time I really struggled to make the change . Probably took me about 50 minutes while last time it was maybe 5. Don’t know why . Otherwise a five star review .”

Helpful Report

Posted 5 months ago

“Great build quality! But the brown leather wristband was darker than was aspected.”

Helpful Report

Posted 5 months ago

“I love the brand's designs. I have the Naos in white and in orange and think both are beautiful. I only have the quartz version now. I wish the automatic versions were thinner.”

Helpful Report

Posted 5 months ago

“The aesthetics and mechanics of the Hamburg Automatik men's watch are great! I purchased the segment strap edition (metal strap) and it is very comfortable on the wrist. Shipping time from Germany to the US was”

Helpful Report

Posted 7 months ago

Moin Rodney, thank you very much for your great review!

Posted 7 months ago

“Hi Dustin I ordered a yellow watch and received, orange instead Pls let me know how much 4 the yellow one ? Happy to pay any amount I gifted the orange to a friend Kind Regards Etta”

Helpful Report

Posted 8 months ago

Moin Etta, thank you for your massage. I'm sorry that there have been a problem with your order. Feel free to contact our service team directly at support@sternglas.de and we will take care of your issue. :) Best regards from Hamburg, Julie

Posted 8 months ago

“I'm happy for my new watch, but unfortunately the day window is too small, dark and too little. Kind regards Mogens Friis Nielsen.”

Helpful Report

Posted 8 months ago

“Excellent online experience; watch delivered within 2 days.”

Helpful Report

Posted 8 months ago

Moin Andrew, thanks for your great review! I'm very pleased that everything has worked out to your satisfaction - that's exactly how it should be.

Posted 8 months ago

“the watch is really beautiful, just two warnings: the yellow of the dial is different from the photo, it is much darker. And the gray hands can't be seen when there is little light, it was better to make them black.”

Helpful Report

Posted 8 months ago

Moin Stef, Thank you very much for your review and feedback! Firstly, I'm delighted to hear that you're pleased with your new watch. I'm sorry to hear that the color is slightly different from what was shown in the pictures. This is due to the lighting used to make the watch dial more visible in the photos. However, you're absolutely right that it can be frustrating when this leads to a slight color variation. I will pass your feedback on to the team. Kind regards from Hamburg

Posted 8 months ago

“Top Service, lief alles problemlos ab und das Armband war nach 3 Tagen da, optimal.”

Helpful Report

Posted 9 months ago

“Beautiful design. My only criticism is that the size of the face is too large for my narrow male wrists.”

Helpful Report

Posted 9 months ago

“It was everything as specified, the delivery time was excellent. The only thing I think can be improved is the purchase webpage where it was not possible to add the discount code and do the quick pay with apple pay so I lost the discount.”

Helpful Report

Posted 9 months ago

“HI Sarah, Yes for Moment my Sternglas it's good! only one day! After the charge, it doesn't work, I hope it doesn't make that joke anymore😅 Thanx for your interest Andrea Fiesoli +3472927882 (50032) Italy”

Helpful Report

Posted 9 months ago

“High quality watches”

Helpful Report

Posted 10 months ago

Sternglas GmbH is rated 4.8 based on 1,829 reviews