Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,893 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,893 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Sternglas GmbH made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really enjoy my watch so far. It really feels like it’s a quality product. It took a bit longer than expected to ship overseas, but it doesn’t hurt the customer experience. Thanks!”

Helpful Report

Posted 2 years ago

“Excellent”

Helpful Report

Posted 2 years ago

“They seem keen and inventive and passionate about what they are doing”

Helpful Report

Posted 2 years ago

“Not only are the watches beautiful, but the customer service is next level. I had an issue with the delivery service getting stuck in customs and returned, and before I could even grow concerned, the team at Sternglas had already shipped out a replacement package to make sure I got my watches as soon as possible. Great team and a wonderful product and experience all around!”

Helpful Report

Posted 2 years ago

“Sternglas affidabile Team, gentile e di qualità professionale, veloce e puntuale nelle spedizioni.”

Helpful Report

Posted 2 years ago

“Sternglas was our best choice for a new wall clock”

Helpful Report

Posted 2 years ago

“Incredible quality for the moderate selling price! Good design as well!”

Helpful Report

Posted 2 years ago

“Rapid and safefull delivery”

Helpful Report

Posted 2 years ago

“Love the watch and had many compliments . I’ve just changed the strap for my third one after quite a few years so no complaints there . However , this time I really struggled to make the change . Probably took me about 50 minutes while last time it was maybe 5. Don’t know why . Otherwise a five star review .”

Helpful Report

Posted 2 years ago

“I am very much impressed with the white face Hamburg. It's thin, elegant and very tasteful. I bought the additional black strap, as it looks more formal with that as opposed to the standard dark brown, but with the quick release straps, this is easy to change back and forth. I had previously bought the Hamburg in Graphite, but truthfully, the coloring is too muted. I'll keep it, but it would be more attractive in jet black. Dealing with Sternglass is a pleasure. I had a delivery issue with the first Graphite order, but the Sternglass team immediately sent another, without charge, and finally, my original order, which had been misdirected by the delivery company, appeared. Again, customer service quickly sent me a return package and label and all was well. This watch appeared in a matter of days, from Hamburg to Connecticut. I'm impressed and recommend Sternglass highly.”

Helpful Report

Posted 2 years ago

“Fine brand, good quality and good service. I recently bought my third Sternglas, after the Hamburg bronze special edition and the bauhaus wall clock, now the Tachymeter blue. Again, I like this one very much.”

Helpful Report

Posted 2 years ago

“Second watch from Sternglas and happy choice !”

Helpful Report

Posted 2 years ago

“The delivery was fast and the customer service was excellent.”

Helpful Report

Posted 2 years ago

“Kept me updated on my great order.”

Helpful Report

Posted 2 years ago

“The service you provided on all accounts was exceptionally good.”

Helpful Report

Posted 2 years ago

“Easy, fast and without complications.”

Helpful Report

Posted 2 years ago

“I am now up to four Sternglas watches. Somehow I can't seem to get enough of them! The watches are well-built, beautiful, comfortable, and nicely priced. I couldn't be happier.”

Helpful Report

Posted 2 years ago

“Great build quality! But the brown leather wristband was darker than was aspected.”

Helpful Report

Posted 2 years ago

“Magnifique montre conforme à mes desirs”

Helpful Report

Posted 2 years ago

“Simple and elegant designs, affordable prices, and good service. Keep it up!”

Helpful Report

Posted 2 years ago

Sternglas GmbH is rated 4.8 based on 2,893 reviews