Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,897 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,897 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently bought the Noas White and just received it. This is simply a pure delight. Very elegant, a great product. The packaging was nicely done. Delivered on time. Thank you”

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Posted 4 years ago

Dear Nicolas thank you so much for your awesome review! That makes the whole Team very happy. :) Best wishes from Hamburg!

Posted 4 years ago

“Very good price-quality ratio, fast delivery in a nice box.”

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Posted 4 years ago

Dear Dirk thank you so much for your awesome review! That makes the whole Team very happy. :) Best wishes from Hamburg!

Posted 4 years ago

“Ich hatte das Unternehmen über Kickstarter unterstützt und die Uhren gefallen mir sehr gut. Einige habe ich inzwischen erworben. Eines verstehe ich allerdings nicht: warum kostet das Lederarmband Premium schwar 20mm am Cybermonday statt 39 Euro, wenn ich es in den Warenkorb gelegt habe, nicht mehr 35 Euro sondern 44 Euro???”

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Posted 4 years ago

Moin Axel, vielen lieben Dank für Dein Feedback. Das klingt in der Tat seltsam und sollte nicht passieren. Wir vermuten, dass es einen technischen Fehler gegeben hat. Schreibe uns gerne einmal an support@sternglas.de. Das Problem bekommen wir leicht behoben. :) Viele Grüße aus Hamburg!

Posted 4 years ago

“excellent handling of the order and speedy delivery”

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Posted 4 years ago

Dear Michał thank you so much for your awesome review! That makes the whole Team very happy. :) Best wishes from Hamburg!

Posted 4 years ago

“It was great that I got my watch super fast with the minimal amount of material needed (such as packaging, etc).”

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Posted 4 years ago

Thank you so much for your awesome review! That makes the whole Team very happy. :) Best wishes from Hamburg!

Posted 4 years ago

“Elegante reloj. Perfecto para vestir .”

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Posted 4 years ago

Dear Francisco, thank you so much for your awesome review! That makes the whole Team very happy. :) Best wishes from Hamburg!

Posted 4 years ago

“Absolutely delighted with the purchase. I was pleasantly surprised with express delivery of my watch - I’ve received it the next day! The watch is exactly what I wanted and needed. Will promote you to all my friends!”

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Posted 4 years ago

Dear Elena, thank you so much for your great review! We are really happy about it. Feedback like yours keeps us motivated. :) We wish you a lot of fun with your new timepiece. :) Best wishes from Hamburg!

Posted 4 years ago

“Excellent quality, quick shipping and elegant, classic watch designs. I’m surprised this is not a more well known brand!”

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Posted 4 years ago

Thank you so much for your awesome feedback! :) This makes us all very happy! We wish you a lot of fun with your new watch! Best wishes from Hamburg!

Posted 4 years ago

“Sternglas is an excellent outfit. The web descriptions were representative of the watch in real life. Price fair. Also, the delivery was remarkably prompt all the way from Hamburg”

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Posted 4 years ago

Hello, thank you very much for your great review! The whole Team is pretty happy about it. :) Best wishes from Hamburg!

Posted 4 years ago

“Good service and clear communication.”

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Posted 4 years ago

Dear Harald, thank you very much for your great review! The whole Team is pretty happy about it. :) Best wishes from Hamburg!

Posted 4 years ago

“Wow $2,400+ for a Miyota movement! Ripoff”

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Posted 4 years ago

Hello from Hamburg! We think there is a little misunderstanding. We don't sell watches in the price range of 2.400 $ + and we never will. If you have questions about this just send us an e-mail to support@sternglas.de. Best wishes!

Posted 4 years ago

“Before placing the order of a Naos Black Quartz I have contacted the Sternglass customer care by email to get info about this watch, and feedback was provided in 2 hours. I placed the order and the watch arrived in 48 hours. Opened the package and found that the Naos Black Quartz is really a great watch, provided by a great company. What else? Thank you Sternglass!”

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Posted 4 years ago

Dear Dario, thank you very much for your awsome review! We are so glad that you like your new Naos black and that we could give you such a great experience with us. :) Best wishes from Hamburg!

Posted 4 years ago

“Looks perfect!”

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Posted 4 years ago

Dear Rainer, thank you very much for your great review! The whole Team is pretty happy about it. :) Best wishes from Hamburg!

Posted 4 years ago

“LOVE love love. Customer service was so helpful (thanks Sarah). I like the company story, I love my new watch, and the whole process was perfect - reasonably priced, shipping with duties already paid, quick, easy.”

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Posted 4 years ago

“Beautiful watches at an excellent price. Watch quality seems to be on par with brands 3 to 4 times the price while the strap was just a touch below expectations.”

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Posted 4 years ago

“Customer service is really good I recommand”

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Posted 4 years ago

“I didn't have to contact the company directly but the impression I get from it is very good, the website is very informative and useful. The communication after the purchase was excellent and the packaging and general aftersale care was very good.”

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Posted 4 years ago

“Wonderful customer service. Quick delivery of the watch I ordered and the team were equally as quick to help me return a watch strap that didn’t quite fit. Thank you!”

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Posted 4 years ago

Dear Caroline, thank you so much for your awsome review! Everyone from the Team is very happy about it! :) We are glad that you like the watch. :) Best wishes from Hamburg!

Posted 4 years ago

“all the collection is amazing”

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Posted 4 years ago

Dear Pierre, thank you so much for your great feedback! The whole Team is pretty happy about it. :) Best wishes from Hamburg!

Posted 4 years ago

“Modesto white watch just arrived. It looks just like the ads, can't wait to wear it and show my good taste and with a sapphire crystal!”

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Posted 4 years ago

Dear Robert, thank you so much for your great review! The whole Team is very happy about it. :) We are glad that you like the watch that much. Best wishes from Hamburg!

Posted 4 years ago

Sternglas GmbH is rated 4.8 based on 2,897 reviews